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At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day. We one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We’re now looking for a talented and highly organised Central Office Administrator to join and play a vital role in supporting our business. Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of.
Job Responsibility:
Responsible for uniform purchasing, managing our PDQ estate
Support catering managers and operations teams with our stock management and ordering system 'Fourth' and hospitality system 'Kanpla'
Prepare, issue, and track purchase orders for goods
Monitor supplier performance, delivery schedules, and resolve issues (delays, shortages, or discrepancies)
Maintain accurate records of purchases, pricing and delivery information
Place orders, arrange returns/contract cancellations, terminal updates for reallocation
Maintain accurate records of terminal allocation, merchant banking number allocation, delivery information
Working with onsite and operations to ensure data is accurate
Offering support to Operations and Catering Managers to assist with stock ordering, reconciling, stock counts and processing hospitality
Supporting with creating and publishing menu cycles to sites on Fourth
Freshdesk admin maintenance
Arranging hotel reservations and business accounts cards whilst ensuring adherence to company processes and procedures
Business Support Centre support (stationery ordering, signing in guests, assisting with any hospitality needs etc)
Requirements:
Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
High attention to detail with a proactive approach to problem solving
Experience with catering or school management systems an advantage
Ability to work independently and collaboratively within a fast-paced environment
Confident in coordinating multiple workstreams and managing competing priorities
Competent in Microsoft Office (especially Excel)
Experience with Fourth inventory management software and Kanpla digital platform desired but not essential as full training will be given
Team player with a proactive approach
Exposure to mentoring, coaching, or training team members
Nice to have:
Experience with catering or school management systems
Experience with Fourth inventory management software and Kanpla digital platform
What we offer:
Opportunity to build a career you can be proud of in a growing business
Access to a wide range of free training, qualifications, and development opportunities
25 days annual leave plus bank holidays
Staff discount scheme across 850+ retailers
Pension scheme and other great company benefits
Monthly incentives and recognition for top performers