Central Merchandising Admin Assistant Job at Charles Tyrwhitt (London)

Job Description

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Central Merchandising Admin Assistant who will be working with Charles from our Central Merchandising team. The primary purposes of the Central Merchandising Admin Assistant are to provide admin support for the Retail and Online Custom Shirts offer, set up and maintain Catalogue Flat-plans, to assist in the management of Price Files and support the wider Merchandising team.

Job Responsibility

Raising Retail Custom Shirt orders and being the key point of contact between the Stores and the Supplier
Administrative support for the online Custom Shirts offer, managing queries through the Custom Shirts inbox and liaising with Customer Services
Continuous improvement by streamlining current processes on Custom to increase efficiency
Monitoring fabric stock levels and maintaining order limits
Ensure marketing campaigns can be fully supported from a stock perspective
Support the set up and launch of new fabrics
Process Custom invoices and manage Custom invoice reconciliation with the Accounts team
Liaise with the Technical team on any supplier challenges and manage communications throughout investigations and conclusions
Ensure completion of catalogue flat plans with accurate data based on the running orders supplied by Marketing and ensure a timely handover to the Catalogue Design team
Liaise between Buying, Core Merchandising, Marketing and Catalogue Design on stock availability
Manage the Catalogue checking process, working closely with the Buying and Merchandising teams
Develop a robust understanding of how catalogues are produced and the associated critical path
Maintain pricing to always ensure accuracy for all markets, under guidance from the Assistant Merch Analyst
Develop a robust understanding of pricing policies and processes
Set up new season Price Files in line with critical path
Manage master data for all currencies and territories
Ensure a timely handover of Price Files to Catalogue Design and Web teams
Contribute towards continuous improvement by streamlining current Pricing Processes to increase efficiency
Setting up accurate size breakdowns and raising purchase orders in line with internal and supplier critical paths
Completing seasonal sizing analysis and propose size curve or size range updates
Maintaining up-to-date delivery schedules and escalating any risks
Acting as the main contact for suppliers on delivery matters
Reconciling invoices by exception with Finance
Creating and updating key departmental reports
Support the wider team as required with ad hoc analysis and/or reporting
Deputise for the Assistant Merchandiser during absence periods

Requirements

Retail experience preferred but not essential
Strong interpersonal and communication skills – ability to build relationships across functions
Takes initiative, with an interest in problem solving and logical thinking
A proactive, can do approach
Ability to plan and prioritise workload
Attention to detail
Strong numerical, analytical and interpretive skills
Proficient Excel skills
Maths GCSE grade 6 or above

What we offer

Competitive salary and excellent bonus scheme
An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company
Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)

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Central Merchandising Admin Assistant

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