Central Bookings Manager Job at Sage Care Limited (Nottingham)

Assistant Vice President - Books and Records

The Books and Records Oversight team within Markets Operations primary objective...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years relevant experience
Bachelor’s/University degree, Master’s degree preferred
Strong command of financial accounting and the operational aspects of books and records management
Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable
Strong Leadership skills-Operates as a leader
Serves as a point of escalation for key issues or time sensitive decisions
Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature
Excellent Communications skills verbal & written
Active listening skills

Job Responsibility

Partner with Line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively
Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records
Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
Co-ordinate all account owner activity across Markets Operations
Understand and maintain Operations chart of accounts
Completeness and accuracy of Balance Sheet substantiation
Partnership with other functions to support a strong end to end control environment
Work with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards
Partner with Balance Sheet Control and risk reporting to support accurate and timely exceptions reporting

Fulltime

Senior Vice President - Books and Records

The Books and Records Oversight team within Markets Operations primary objective...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 to 15+ years relevant experience
Industry expertise in financial accounting and the operational aspects of books and records management and account management
Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable
Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment
Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements
Ability to measure and assess the impact of stress shocks including fat-tailed risks
Well-versed in reviewing the dimensions of franchise risk
Strong Leadership skills-Operates as a leader
Serves as a point of escalation for key issues or time sensitive decisions
Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment

Job Responsibility

Lead and Oversee: Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively
Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records
Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
Oversee and co-ordinate all account owner activity across Markets Operations
Understand and maintain Operations chart of accounts
Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
Ensure well defined and documented processes are in place for reserve calculations across Markets Operations
Identify opportunities to reduce aged exceptions to reduce reserves

Fulltime

Vice President - Books and Records

The Books and Records Oversight team within Markets Operations primary objective...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 to 12+ years relevant experience
Strong command of financial accounting and the operational aspects of books and records management
Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable
Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment
Strong Leadership skills-Operates as a leader
Serves as a point of escalation for key issues or time sensitive decisions
Ability to respond to challenges with creative solutions, adapts to changing business needs
Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature
Excellent Communications skills verbal & written
Active listening skills

Job Responsibility

Partner with Line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively
Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records
Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
Oversee and co-ordinate all account owner activity across Markets Operations
Understand and maintain Operations chart of accounts
Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
Ensure well defined and documented processes are in place for reserve calculations across Markets Operations
Identify opportunities to reduce aged exceptions to reduce reserves

Fulltime

Legal Entity & Booking Model Governance Director

This role reports to the Head of Legal Entity and Booking Model Governance and w...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in the financial services industry: Finance, Accounting, Business, or related field
Experience communicating with and presenting to senior managers and executive committee members
Knowledge of Citi’s legal entity structure, business lines and products, particularly in capital markets and wholesale products
Proven experience partnering with multiple stakeholders to drive the design and implementation of new and enhanced processes and controls
Experience communicating with and presenting to global regulators
The individual must be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task with proven ability to distil complex ideas into simple messages
Ability to apply independent judgment to historical practices and complex situations, and have the ability and willingness to effectively challenge the status quo
A self-starter with the ability to independently manage work and drive multiple deliverables concurrently
Experience with process re-engineering or process improvement
Ability to quickly create and deliver concise, informative executive summaries for direct and senior management

Job Responsibility

Ensuring all aspects of legal entity and booking model management are considered and implemented within the team’s governance frameworks, and reacting when the underlying activities change
Lead and participate in processes and initiatives regarding legal entity and booking model governance, legal entity simplification and optimisation, and oversight of the Legal Entity and Booking Model policies and standards
Assess and incorporate changing business, regulatory and market information into processes and applications
Partner with business lines to aggregate, synthesise, and analyse global booking practices to ensure they remain correctly documented and controls
Coordinating the booking practices documentation process for business lines and legal entities and carrying out review and challenge
Monitor effectiveness and appropriateness of business and function controls and continue to drive for improvement
Participation in the governance process for Citi legal entities including production, review, approval and presentation of updates to legal entity executive management
Partnering with stakeholders to monitor effectiveness of booking model principles and continue to drive for improvement
Support Citi’s Recovery and Resolution planning efforts to meet regulatory expectations by strategically partnering with other functions, accountable executives, and the central recovery and resolution team
Supporting the team with data gathering, analytics and insight generation, to create high quality analytics for Booking Model, including booking pattern monitoring process and follow up with business for escalations

What we offer

competitive base salary (which is annually reviewed)
additional benefits that support you (and your family) to be well, live well and save well
business casual workplace with a hybrid working model (up to 2 days working at home per week)

Fulltime

Manager, Cybersecurity Advisors Team, Central Europe

The Manager of Cybersecurity Advisors leads a regional team from Prague responsi...

Location

Czechia , Prague

Salary:

Not provided

Rapid7

Expiration Date

Until further notice

Requirements

Experience leading, developing, and mentoring high-performing teams
Ability to translate big-picture goals into clear, actionable steps, execute quickly, and adapt to achieve meaningful outcomes
Strong prioritization and organizational skills, with the ability to manage competing demands effectively
Strong client relationship management experience, including the ability to manage a book of business, track KPIs and metrics, and drive customer retention and growth
Ability to build and maintain executive-level relationships, including with CISOs, and effectively manage escalations
Strong understanding of security operations and enterprise technologies, with the ability to engage in technical discussions related to SOC environments
Ability to navigate change with a forward-looking mindset, understanding the “why” and supporting others through it
Outstanding communication skills, both written and verbal
Demonstrated experience interfacing with customers and prospects
Demonstrated ability to work cross-functionally and build strong relationships across teams, levels, and departments

Job Responsibility

Lead a portion of our global Cybersecurity Advisor team for Rapid7 Managed Services
Recruit, mentor, and retain excellent team of Cybersecurity Advisors across Rapid7 Managed Services
Be responsible for the Central European Managed Services customer book of business. Building relationships with those customers, owning customer escalations and forecasting customer health
Drive collaboration, learning and process improvement in the Cybersecurity Advisor team to scale Managed offerings and drive smart growth in the business
Collaborate with Rapid7 Managed SOC and technology teams and the broader Rapid7 Products organization to improve Rapid7 Managed offerings and the technologies that enable them
Collaborate with Rapid7 Services and Customer Success organizations focused on maturity
Interface with key customers/prospects on service strategy and service issues

System Admin (OS Admin)- L3

Act as the SME for Ubuntu/Linux operations. Provide deep troubleshooting, RCA, p...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ year of experience in Ubuntu/Linux operations
Strong troubleshooting of Ubuntu with KVM
Proficiency in KVM advanced ops (networking, storage, migration, tuning)
Experience on Bash/Python scripting
ITIL (Incident, Problem, Change Management)
Bachelor’s degree in engineering (or Equivalent)
Linux certifications (RHCSA / RHCE)
Strong Knowledge in Linux – Ubuntu
Strong understanding on Virtualization platform – KVM
Good Knowledge on Linux Life cycle management, release management, Vulnerability assessment and Mitigation

Job Responsibility

Lead the delivery outcomes for designated Accounts
Lead, Own and Drive all Major incidents End-End and providing the RCAs
Conduct / Participate regular customer meetings and provide regular status updates
Prepare / maintain the Technical Documentation – Inventory, Run book, KB Article, KEDB and SOPs for all desired activity and work for the account
Continuously review and improve existing processes to ensure operational efficiency and customer satisfaction
Act as the primary point of contact for all Linux technology inquiries and engagements
Collaborate with Cross-Functional teams for solutions that meet clients' Linux technology needs
Maintain service level agreements (SLAs) and other key performance indicators (KPIs) for Managed Services customer for the MS Linux Practice
Develop and maintain a thorough understanding of emerging technologies, industry trends, and best practices in Linux technology
Identify and lead the execution of process improvement initiatives

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime