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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Responsibility:
Lead the clinical team at their center in providing the best patient care and a great place to work
Practice primary care in our clinics alongside their provider colleagues at 80% clinical time and 20% administrative time
Set an example for how thoughtful primary care is practiced
Serve as a formal mentor, coach, and advisor to providers in Oak Street clinics
Participate in critical organizational-wide strategic initiatives
Support of Organizational Strategy
Work in tight collaboration with the Practice Manager and Outreach Manager/Director to achieve our organizational objectives
Drive implementation of OSH strategic initiatives
Follow direction from regional leadership (regional medical director or senior medical director) in collaboration with CMDs in the region to implement regional priorities and reach regional objectives
Cascade both organizational information to care team members as well as escalate care team concerns and ideas to the rest of the organization
Provider Management
Help coordinate and lead the onboarding of new providers at the center
Model excellent medical care, implementation of the care model, and success in metrics
Support consistent and robust OSH care model implementation by ensuring care teams are effectively preparing for and executing daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows
Ensure that the medical care provided by each provider and care team is appropriate evidence based care that keeps patients healthy and out of the hospital
Understand, teach and implement Oak Street's clinical guidelines at both the individual provider and center level
Support each care team and the center to provide the highest quality (primary and secondary) preventative care
Educate and provide ongoing support for providers in implementation of the value based full risk model of care
Assess and address root causes when center metric goals are not reached
Leadership and Coaching
Create and maintain a culture of coaching up and growth of providers and care teams
Listen to feedback from care team members and address concerns with constructive problem-solving
Conduct performance reviews and discuss provider goals and help develop plans to achieve these goals
Culture
Acknowledge and celebrate successes of care team members and communicate opportunities for improvement
Achieve triad best practices
Support a positive, Oaky culture of joy in practice
Requirements:
M.D., D.O., or A.P.N or P.A. graduates
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N
Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and their colleagues
Experience using a metrics-driven approach to the provision of medical care and/or quality projects
Passionate about their work and motivated to be a part of a fast growing organization
Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation
Commitment to older adults and to low-income patients
Comfort with ambiguity and a love for problem solving
Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions
5+ years of experience in outpatient practice preferred
Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required
US work authorization
Nice to have:
Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles
What we offer:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
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