Center Director

• Drive new membership growth through high-volume outbound sales efforts (100+ calls/week typical)
• Own the full sales pipeline—manage inbound leads, book and convert trials, follow up with prospects
• Track and exceed KPIs across trials, conversions, revenue, and communication metrics
• Develop marketing events at a local level to drive lead generation campaigns, community activations, and local partnerships
• Deliver a mission-aligned sales experience that builds trust and communicates value to families
• Ensure the center runs smoothly, professionally, and on-brand every day
• Oversee front desk systems: check-ins, guest / trial registration, transactions, delinquent account follow-up, customer care, and schedule changes
• Collaborate with the Coaching Team to ensure aligned execution of classes and programs
• Manage scheduling, budgets, center cleanliness, and compliance with KidStrong policies and operational standards
• Respond promptly to corporate, owner, and member requests
• Hire, train, and develop team members
• Lead by example—model professionalism, drive, and mission-driven performance
• Maintain strong internal communication about trial families, member needs, team updates, etc.
• Foster a team culture rooted in ownership, accountability, fun, and continuous improvement

• 2–4+ years of leadership experience in sales, fitness, education, or service-based roles
• Proven experience with outbound phone sales and CRM systems (100+ calls/week preferred)
• Track record managing KPIs, revenue, scheduling, payroll, and team performance
• Strong tech proficiency—comfortable using Microsoft Office, Google Office, web apps, etc.
• Bachelor’s or associate degree in business, education, or related field preferred
• Availability to work at least 3–4 weekday evenings and 1-2 weekend day(s)

Experience in children’s fitness, enrichment programs, or center-based operations

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development
• Free uniforms
• Team discounts
• Access to professional training
• Career development and advancement opportunities