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The Center Director is the primary business owner responsible for delivering on the overall performance of the center, including compliance with licensing, accreditation and certification requirements of all departments supervised. The Center Director leads, coordinates and monitors staff and operations in order to meet the mission of the InnovAge PACE or LIFE programs, and deliver on our five pillars. Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties.
Job Responsibility
Delivering on the overall performance of the center, including compliance with licensing, accreditation and certification requirements of all departments supervised
Leading, coordinating and monitoring staff and operations in order to meet the mission of the InnovAge PACE or LIFE programs
Achieve 5 pillar objectives and KPI results including People, Service, Quality, Growth, Financial
Implementing standardized workflows and continually improving processes
Developing and implementing policy and procedures
Overseeing day-to-day operations of the Adult Day Healthcare Center (ADHC), including facility maintenance
Ensuring ADHC has adequate equipment and supplies
Accountable for a culture of compliance regarding licensing, accreditation and certification requirements
Serving as a member of the Management Team and on various committees
Designating Clinic Manager or ADHC Manager when absent from center
Responsible for total food service and day-to-day supervision of food services staff
Supervising and managing direct reports
Interviewing, hiring, and training employees
Planning, assigning, and directing work
Appraising performance
Recognizing and rewarding employees
Corrective disciplinary procedures and practices
Addressing complaints and resolving problems
Ensuring annual employee performance reviews are conducted
Regularly scheduling leadership/management, department, and staff 1:1 meetings
Working in the matrix with sales, transportation, homecare, and network management teams
Requirements
Bachelor’s degree
10+ years health care experience
10+ years management experience
1+ year working with the frail or elderly
Current CPR and First Aide certification or the ability to obtain CPR and First Aide certification