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The Center Director is the primary business owner responsible for delivering on the overall performance of the center, including compliance with licensing, accreditation and certification requirements of all departments supervised. The Center Director leads, coordinates and monitors staff and operations in order to meet the mission of the InnovAge PACE or LIFE programs, and deliver on our five pillars. Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties.
Job Responsibility:
Responsible to achieve 5 pillar objectives and KPI results
Accountable for implementing standardized workflows, and continually improving processes
Develops and implements policy and procedures
Oversees the day-to-day operations of the ADHC, including facility maintenance
Accountable for a culture of compliance regarding licensing, accreditation and certification requirements
Works together with IT to implement tools and technology
Serves as a member of the Management Team and on various committees
Will designate Clinic Manager or ADHC Manager when absent from center
Responsible for the total food service and the day-to-day supervision of food services staff
Effectively supervises and manages direct reports
Responsibilities include interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
recognizing and rewarding employees
corrective disciplinary procedures and practices
addressing complaints and resolving problems
Ensures annual employee performance reviews are conducted
Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of the organization is maintained
Regularly schedules leadership/management, department, and staff 1:1 meetings
Working in the matrix, assumes a dotted line with the sales, transportation, homecare, and network management teams to help achieve local targets
Requirements:
Bachelor’s degree
10+ years health care experience
10+ years management experience
1+ year working with the frail or elderly
Current CPR and First Aide certification or the ability to obtain CPR and First Aide certification
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