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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

CE Programme Manager

Netherlands, Middenmeer · Job Posted June 01, 2026
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Job Description

The Critical Environment Program Manager (CEPM) is responsible for driving end-to-end delivery of operational and engineering programs across Microsoft Data Center campuses, ensuring safe, compliant, and reliable infrastructure operations. This role acts as the bridge between engineering, operations, compliance, and leadership, owning programs that directly impact availability, risk reduction, and operational excellence.

Job Responsibility

  • Own and deliver critical CE programs including Break-Fix (BF) reduction and conversion into projects, Preventative Maintenance (PM) performance improvement, Infrastructure upgrade and lifecycle programs
  • Drive program execution from initiation → prioritization → execution → closure, ensuring measurable outcomes
  • Maintain clear ownership and accountability across all program deliverables
  • Track and improve key KPIs including Availability / SEV reduction, Break-fix backlog and TTR, PM compliance and execution quality
  • Build and own performance dashboards, data insights, and action plans
  • Lead monthly business reviews (MBRs), highlighting Risks, issues, and improvement actions, Performance gaps and recovery strategies
  • Drive compliance with Microsoft standards (DCOS, ISO, audit requirements)
  • Own risk registers and mitigation tracking across programs
  • Ensure all work aligns with MOP/SOP standards, Change management (RFC/CAB processes)
  • Partner with engineering and operations to close audit gaps and compliance issues
  • Collaborate across CE Operations Managers (CEOMs), Electrical & Mechanical Engineers, Vendors and external partners, Regional and global program teams
  • Drive alignment on priorities, sequencing, and execution strategy
  • Act as a single threaded owner for cross-campus or metro-wide initiatives
  • Translate operational issues into scalable programs and projects
  • Build and manage program roadmaps, dependencies, and resource plans
  • Prioritize work based on Business impact, Risk exposure, Customer availability
  • Provide clear, structured updates to senior leadership
  • Drive accountability across teams through regular cadence (reviews, syncs)
  • Communicate risks, blockers, and decisions with transparency
  • Demonstrate extreme ownership and accountability in program delivery
  • Drive a culture of Continuous improvement, Data-driven decision making, Collaboration across teams
  • Act as a role model for Microsoft values (growth mindset, inclusion, One Microsoft)

Requirements

  • High School Diploma or equivalent AND Good years of experience delivering server and network deployment projects in large-scale environments OR Good years' experience supporting IT equipment or related technology
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check

Nice to have

  • Bachelor's degree in Electrical Engineering, Computer Engineering, or related field AND Good years of technical engineering experience
  • Master's degree in Electrical Engineering, Computer Engineering, or related field AND Good years of technical engineering experience
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