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Amentum Logo Amentum · IT - Administration

Ce/Cv Case Control Specialist Level 3

United States, Springfield 100000.00 - 115000.00 USD / Year · Job Posted May 31, 2026
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Job Responsibility

  • Manage, triage, and assign cases from PeopleSoft Electronic Reporting (eReport), polygraph referrals, emails, internal/external referrals, DNI CE alerts, EAFR, RapBack, and walk-in notification
  • Validate, research, review, create reportables, create cases, and forward to personnel security specialist-Investigators, all reportable information from employees and contractors meeting timelines established by the government (SISP)
  • Track and Report Electronic Alerts (eAlerts) in metric format per established format
  • Provide support to established CE/CV PERSEC Program
  • Provide service excellence in guidance and resolution to internal and external customers’ questions and inquiries in a timely manner for support to their programs
  • Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues
  • Document and provide Weekly Activity Report (WAR) actions in the SISP designated template and timeline to the Government Team Lead
  • Assist the government SISPV team to help in developing recommendations for improvement
  • Prepare, write, and present reports/whitepapers, various forms of correspondence, as required
  • Provide positive, well-communicated responses and closure of all customer inquiries
  • Document, file, and maintain all actions in the personnel security systems of record (PeopleSoft or its successor)
  • Direct all incoming documentation to the appropriate person or database within three business days of receipt
  • Deliver priority messages based on urgency
  • Capture details of all actions within the appropriate PeopleSoft security modules

Requirements

  • TS/SCI clearance and must be willing to undergo a polygraph exam
  • Bachelor’s Degree or equivalent experience in a related field
  • Minimum 7-10 years of personnel security background investigation experience
  • Clear and concise writing skills
  • Positive, engaging communication skills
  • Excellent organizational skills to achieve required timelines

What we offer

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance
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