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CDL Driver - Courtesy Shuttle Glacier Bay Lodge

United States, Gustavus · Job Posted May 05, 2026
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Job Description

The CDL Driver is responsible for safely transporting guests between Glacier Bay Lodge and key arrival/departure points, including the airport and ferry terminal. This role is critical in providing a welcoming first impression and ensuring guests enjoy a safe, comfortable, and reliable shuttle experience. Drivers must demonstrate professionalism, excellent customer service, and adherence to all safety and transportation regulations.

Job Responsibility

  • Safely operate lodge shuttle vehicles in compliance with all federal, state, and local traffic laws
  • Transport guests and employees between Glacier Bay Lodge, the airport, and ferry terminal according to established schedules
  • Conduct pre-trip and post-trip inspections of vehicles to ensure safety and functionality
  • Maintain accurate mileage, fuel, and trip logs
  • Report any mechanical issues or safety concerns promptly to management
  • Provide a warm, professional, and courteous experience for all passengers
  • Assist guests with luggage, mobility needs, and boarding as required
  • Share basic information about Glacier Bay Lodge and the surrounding area to enhance guest experience
  • Handle guest questions or concerns with professionalism, escalating issues when necessary
  • Track and report fuel usage for shuttle vehicles
  • Support transportation logistics by adhering to daily schedules and communicating delays or changes
  • Assist with coordination of guest arrivals and departures to ensure smooth lodge operations
  • Maintain cleanliness of shuttle vehicles, both interior and exterior
  • Adhere to company policies, safety procedures, and environmental guidelines
  • Maintain a valid CDL license with passenger endorsement and comply with all DOT requirements
  • Participate in ongoing training and safety meetings as required

Requirements

  • Valid Class A or B Commercial Driver's License (CDL) with passenger endorsement and no airbrake restrictions
  • Minimum of 23 years of age
  • 1 year of verifiable CDL driving experience
  • No suspension of driving privileges for moving violations in the past 3 years
  • Ability to pass DOT physical and drug screening
  • Prior experience in passenger transportation, hospitality, or tourism preferred
  • Strong customer service skills and professional demeanor
  • Ability to work independently and manage time effectively

Nice to have

Prior experience in passenger transportation, hospitality, or tourism

What we offer

  • Competitive wages
  • Paid sick leave
  • On-site housing and meal plan ($16/day all inclusive)
  • Local discounts

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