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At Vodafone, we work every day to build a better future. For a world that is better connected, more inclusive and more sustainable. Because for us, technology is only as strong as the people who use it. Be part of it and let's shape the world of tomorrow together. The Agile Release Train of the Customer Data Hub (CDH) is responsible for the development and operation of converged customer data provided in real time across all IT stacks. Based on modern technologies such as K2View Fabric, Kafka, and cloud-native architectures in AWS, we enable millions of API calls and event triggers every day – driving key digital customer experiences at Vodafone. As CDH Lead System Architect K2View, you take on a central technical leadership role in this environment. You are responsible for the end-to-end architecture of the CDH and ensure that innovative, scalable, and stable solutions are designed and delivered to support business requirements efficiently and sustainably. A key focus of your role is solving critical production and system issues (L3/escalations): you analyze complex problems, develop sustainable solutions, and ensure fast recovery as well as long-term platform stability together with the teams. You will work in a highly dynamic, international environment following SAFe principles and actively shape the technological evolution of a business-critical platform.
Job Responsibility
Take end-to-end responsibility for the architecture of the Customer Data Hub (CDH), ensuring stability, scalability, and future readiness
Design robust, production-ready solution architectures that efficiently support business requirements in high-volume real-time environments
Act as the technical authority for critical production and incident topics (L3), performing root cause analysis and driving sustainable resolution and stabilization
Lead architectural decision-making and steer solution designs across multiple agile teams, including external partners and shared service centers
Define and own the architectural runway, technical standards, and best practices for development, integration, and operations
Ensure a consistent integration architecture across BSS, OSS, and other IT systems
Provide technical guidance to Product Owners and business stakeholders, translating requirements into implementable architecture
Drive the continuous evolution of the CDH platform, including technology roadmap, innovation initiatives, and automation
Act as a mentor for developers and architects, fostering the growth of the technical community
Ensure performance, data consistency, and system availability under production load at all times
Requirements
Several years of hands-on experience and deep expertise in K2View, data-driven architectures, and real-time data processing (e.g., Kafka, CDC, event-driven systems)
Advanced certifications in K2View and event streaming technologies
At least 5–7 years of experience as a responsible system or solution architect in complex IT landscapes, ideally in a CDH context
Strong experience with MS SQL, Java, REST services, microservices, normalized data models, ETL, Kafka, Cassandra, and change data capture technologies
Proven track record in operating and stabilizing highly critical production systems, including structured incident and escalation management
Deep expertise in cloud-native architectures (AWS), microservices, APIs, and scalable integration patterns
Deep knowledge of Kubernetes with Docker/containerization (cluster setup, scaling, networking, troubleshooting)
Expertise in Terraform for infrastructure provisioning and automation
Familiarity with CI/CD tools (Jenkins, GitLab, GitHub Actions, etc.)
Experience with monitoring tools (Prometheus, Grafana, CloudWatch, etc.)
Strong capabilities in end-to-end solution design, including data modeling, system integration, Security and performance optimization
Experience in leading multiple teams and/or vendors, with the ability to manage and prioritize complex initiatives
Solid experience in agile environments (SAFe) and the ability to pragmatically translate architecture into delivery
Strong analytical skills, quick decision-making ability, and confidence in handling critical situations
Excellent communication skills, with the ability to present complex technical topics clearly to business, IT, and management stakeholders
High level of ownership, quality awareness, and sense of responsibility for production systems
What we offer
Full Flex Office
Up to 20 days per year from other EU countries and an increasing number of non-EU countries
Holiday and Christmas bonus or a 13th salary
Company pension scheme
Learning and training programmes
Work-life balance support (daycare, health & mindfulness programmes, gym)
Special offers on all mobile, landline, internet and TV products