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Our Customer Risk Review team is seeking an experienced CDD Risk Analyst who brings 2–4 years of payments or financial industry experience. You will partner with commercial, compliance, product, and technology teams to ensure our KYC and enhanced due diligence programmes remain best in class. In this role you will own complex reviews, contribute to strategic process improvements, mentor junior colleagues, and deliver components of cross-functional projects that scale our operational capabilities.
Job Responsibility:
Lead end-to-end KYC and Enhanced Due Diligence (EDD) reviews for high-risk or complex merchant portfolios, ensuring compliance with internal policies and external regulations
Analyse changes in customer ownership, structure or activity, document material shifts in risk profile, and recommend mitigation actions
Maintain and optimize team processes and automation solutions to increase review throughput and accuracy
Coordinate and execute within cross-functional projects spanning compliance, technology and commercial teams, from scoping through to delivery
Provide expert guidance to merchants on due diligence requirements, resolving escalations and clarifying regulatory expectations
Align review frameworks and scoring models with regional and global risk teams to ensure consistent risk assessment
Requirements:
2–4 years’ hands-on experience in KYC, CDD, EDD or AML roles within payments or financial services
Deep understanding of AML, counter-terrorist financing and regulatory expectations across multiple jurisdictions
Track record of executing and delivering process or tooling enhancements that successfully saved time or reduced risk
Strong analytical mindset – you spot trends, surface red flags early and translate data into clear recommendations
Skilled communicator who influences senior stakeholders without formal authority and adapts messaging for varied audiences
Enjoys mentoring and developing more junior analysts, sharing best practices and elevating team performance
Comfortable working across cultures and time zones in a fast-paced environment