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Adyen is looking for a hands-on CDD Risk Analyst with experience in the payments and/or finance industry to contribute to the growth and scaling of our customer base in North America. In this role, you will perform necessary enhanced due diligence, including reviewing KYC documentation and assessing potential anti-money laundering risks, to protect Adyen and our customers. We call this a CDD Review (Customer-Due-Diligence). You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product.
Job Responsibility
Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures
Collect and analyze customer information on a monthly basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies
Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow
Guide our merchants and be the first point of contact for every CDD Review related matter
Be an internal product advocate, drive process improvements and feedback on automation within our workflows
Be an internal advisor for CDD Review related questions in the local office and our North America team
Align with your peers based in Chicago and global teams to ensure consistency throughout our global risk reviews
Requirements
4+ years experience in Customer Due Diligence/Enhanced Due Diligence/KYC
Knowledgeable of AML/CTF, CDD, EDD, and payments risk concepts
You have a great sense of responsibility, integrity in your work, and you prioritize tasks based on business needs
You have a natural tendency to be curious and think outside of the box
You are comfortable navigating ambiguity in an unstructured work environment and enjoy working with people from different cultures and backgrounds
You are a clear communicator with a strong team spirit, not afraid to step out of your comfort zone, and feel confident tailoring your message to your audience
You have an analytical and critical mindset that helps inform your risk-based approach
You get a sense of achievement from solving operational problems and helping others
You are operationally oriented with an eagerness to pick up and drive projects with cross-functional teams
You are willing to travel 10% of the time throughout the year