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Adyen Logo Adyen · Finance

Cdd Onboarding Analyst

Brazil, Sao Paulo · Job Posted February 21, 2026
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Job Description

Adyen is looking for a hands-on CDD Analyst for our Direct Customer Onboarding Team. The ideal candidate will have hands-on experience onboarding complex legal entities, preferably within the payments or finance industries, to support our growing customer base in LATAM. This role manages the end-to-end account onboarding, including enhanced due diligence. The core task is reviewing Know-Your-Customer (KYC) documentation to assess and mitigate anti-money laundering risks, protecting Adyen and its customers. Success requires collaboration with internal teams (Commercial, Compliance, Product) to ensure KYC documents are current and processes are compliant. Essential attributes include strong attention to detail, critical thinking, a risk-based approach to decision-making, high integrity, and a focus on long-term scalability.

Job Responsibility

  • Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures
  • Collect and analyze customer information whilst adhering to Adyen’s policies and Latin America regulators (BACEN, CNBV, etc)
  • Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow
  • Guide our merchants and be a Point of Contact for all things CDD related
  • Be an internal product advocate, drive process improvements and feedback on automation within our workflows
  • Be an internal advisor for CDD related questions in the local office and our broader Americas team
  • Align with your peers based in our regional offices and global teams to ensure consistency throughout our global CDD process

Requirements

  • 3+ years experience in Customer Due Diligence/Enhanced Due Diligence/Know your Customer
  • Knowledgeable of AML/CFT, Customer Due Diligence and Schemes concepts
  • You have a great sense of responsibility and you prioritize tasks based on business needs
  • You have a natural tendency to be curious and think outside of the box
  • You are comfortable navigating ambiguity in an unstructured work environment and enjoy working with people from different cultures and backgrounds
  • You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone
  • You have an analytical and critical mindset
  • You get a sense of achievement from solving operational problems and helping others
  • You are operationally oriented with an eagerness to pick up and drive projects with cross-functional teams
  • You are willing to travel 10% of the time throughout the year

Nice to have

  • Fluent English speaker (desirable)
  • Available to work 3 days in person in Morumbi/SP
  • Hands-on experience onboarding complex legal entities, preferably within the payments or finance industries
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