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CD Administrative Assistant provides administrative and operational support to the Customer Development team, ensuring smooth execution of processes, accurate data management, and compliance with company policies. This role is critical for enabling the CD team to focus on driving business growth and customer engagement.
Job Responsibility:
Manage documentation, filing, and record-keeping for CD activities
Prepare reports, presentations, and meeting materials for CD leadership
Maintain accurate customer and channel data in relevant systems (e.g., SAP, CRM)
Generate and validate sales reports, promotional trackers, and performance dashboards
Support in processing trade claims, promotional spending, and budget tracking
Ensure compliance with financial and audit requirements
Act as a liaison between CD team and other departments (Finance, Supply Chain, Marketing)
Coordinate logistics for CD meetings, training sessions, and customer events
Assist in system updates and troubleshooting for CD tools and platforms
Ensure adherence to Unilever policies and standard operating procedures
Requirements:
Bachelor’s degree in business administration or related field
2–3 years in administrative or support roles, preferably in FMCG or sales environment
Strong organizational and time management skills
Proficiency in MS Office (Excel, PowerPoint) and ERP systems (SAP preferred)
Attention to detail and ability to manage multiple priorities
Accountability and responsibility in managing tasks