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Ccure Physical Security Technician

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Allied Universal®

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Location:
United States , Indianapolis

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

35.00 - 45.00 USD / Hour
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Job Description:

Allied Universal® Technology Services is hiring an Embedded Technician for an automotive enterprise client to drive our mission of being the world's most trusted service provider. The technician will perform service, maintenance, repair, and diagnostics on access control systems and IP-based video equipment The role supports an enterprise-level client, with travel expectations in the local area.

Job Responsibility:

  • Monitor, service, identify, repair, troubleshoot, and detect access control equipment and IP-based video security systems on site and remotely from client location
  • Field experience installing and troubleshooting card readers, door contacts, REX motion detectors, electrified locks, duress buttons, etc.
  • Experience working in SQL as it relates to CCure 9000
  • Experience with iStar panels and auxiliary boards (input and output boards, IP-ACMs, etc.)
  • Basic understanding of networking fundamentals, including IP addressing, subnets, gateways, DNS configuration, and the differences between DHCP and static IP setups
  • Troubleshooting network communication issues with security devices such as access control panels and cameras
  • Ability to report daily to the customer's location and interact professionally with a variety of stakeholders including managers and executive staff, as well as embedded security professionals
  • Execute, document and track service-related issued through ticketing system (ServiceNow)

Requirements:

  • High school diploma or equivalent
  • Minimum of two (2) years of field experience in the electronic security industry
  • Software House CCURE 9000 or Milestone manufacturer certifications
  • Knowledge and experience of ticketing systems
  • Available for schedule "on-call" duties to respond to emergency service tickets/requests
  • Must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a company issued vehicle
  • Strong computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
  • Excellent interpersonal and communication (both oral and written) skills
  • Ensure the completion of tasks and projects, both independently and as part of a team
  • Strong troubleshooting skills, mechanical and electronics aptitude, with ability to work with a variety of hand and power tools
  • Capable of lifting up to 50lbs and work on various ladder heights

Nice to have:

  • Highly skilled in the electronic security industry
  • Additional manufacturer certifications related to access control
What we offer:
  • Company vehicle
  • Gas card
  • Laptop and cell phone
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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