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CCTV Specialist

Brazil, São Paulo · Job Posted January 06, 2026
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Job Responsibility

  • Coordinate internal communication with the operations control room and external communication with relevant agencies on CCTV-related matters
  • Manage daily operations of the control room and ensure all technical equipment is properly maintained, serviced, and supported
  • Perform daily checks to ensure cameras are clean, fully operational, and recording without interruption
  • Ensure all cameras are correctly connected, configured, and identified within the VMS platforms in use
  • Diagnose, troubleshoot, and resolve CCTV system and monitoring issues efficiently
  • Implement system modifications, upgrades, and improvements as required
  • Install, secure, configure, and administer VMS platforms such as Milestone, AXIS Camera Station, or equivalent systems
  • Monitor, maintain, and repair CCTV applications and related services
  • Perform routine preventive maintenance in line with the established maintenance plan
  • Train CCTV operators and provide user manuals, procedures, and ongoing technical support
  • Proactively monitor system performance, quality, and reliability to prevent service disruption
  • Coordinate closely with Network and Storage teams to ensure connectivity, performance, and data security
  • Install and configure client desktops to ensure stable CCTV client software operation
  • Ensure 24/7 emergency response readiness for CCTV system failures, including on-call support
  • Process and manage CCTV work requests and service tasks

Requirements

  • Native or fluent in Portuguese (C1 level), with strong proficiency in both written and spoken communication
  • Proficiency in English (at least B2)
  • Background in Electrical Engineering, Instrumentation, or Control Systems Engineering
  • Solid knowledge of CCTV systems and related software applications
  • Hands-on experience with CCTV installation, configuration, and full project implementation
  • Strong troubleshooting expertise in CCTV systems and infrastructure
  • Experience working with Windows Server and Linux environments
  • Experience with Milestone or similar VMS platforms is preferred
  • Knowledge of storage systems including SAN, NAS, and DAS is an advantage
  • Working knowledge of LAN administration, including user management and backups
  • Experience with hardware servers and storage solutions such as HP, Dell, EMC, or Blade systems is preferred
  • Good understanding of TCP/IP networking fundamentals
  • Willingness to work on a flexible schedule, including shifts - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am

Nice to have

  • Experience with Milestone or similar VMS platforms is preferred
  • Knowledge of storage systems including SAN, NAS, and DAS is an advantage
  • Experience with hardware servers and storage solutions such as HP, Dell, EMC, or Blade systems is preferred

What we offer

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Performance bonuses
  • Private health insurance
  • Free gym membership

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