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CCTV Operator

· Job Posted February 17, 2026
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Job Description

Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.

Requirements

  • Conduct key control audit
  • monitor electronic key boxes
  • issue/receive master keys, radios, and beepers
  • ensure safekeeping of items
  • patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions and alarm systems
  • respond to accidents
  • contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports
  • resolve safety hazard situations
  • escort unwelcome persons from the property
  • report to scenes of vehicle accidents/thefts
  • call for assistance using proper code responses
  • complete a Loss Prevention shift summary/daily activity report
  • maintain confidentiality of all reports/documents
  • release information only to authorized individuals
  • provide proper paperwork to employees requiring outside medical treatment
  • type, proofread, and copy security reports
  • assist management in training and motivating
  • serve as a role model
  • assign and ensure work tasks are completed on time
  • follow all company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • answer telephones using appropriate etiquette
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • ensure quality assurance expectations and standards
  • read and visually verify information in a variety of formats
  • visually inspect tools, equipment, or machines
  • enter and locate work-related information using computers and/or point of sale systems
  • move at a speed required to respond to work situations
  • stand, sit, or walk for an extended period of time or for an entire work shift
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • move through narrow, confined, or elevated spaces
  • move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • perform other reasonable job duties as requested by Supervisors

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