CCTV Operator

• Monitor all CCTV cameras and surveillance systems continuously to ensure the safety and security of guests, employees, and hotel assets
• Detect, observe, and report any suspicious behavior, unsafe conditions, or security breaches in real time
• Respond promptly to security alarms, system alerts, and emergency notifications
• Document all incidents, observations, and system activities in clear and accurate reports/logbooks
• Coordinate effectively with Security, Engineering, Front Office, and other departments during incidents or emergencies
• Operate, control, and troubleshoot CCTV systems, access control, alarm panels, and recording equipment
• Conduct routine equipment checks to ensure all cameras are functional, properly positioned, and recording
• Report system faults, blind spots, or technical issues to Engineering and Loss Prevention immediately
• Retrieve and review recorded footage for investigations, incident inquiries, or legal documentation
• Ensure all recordings are stored securely in line with company policies, privacy laws, and data protection regulations
• Maintain strict confidentiality of all surveillance information and internal investigations
• Support emergency procedures, including fire alarms, medical incidents, and evacuation protocols
• Monitor crowd movement, access points, and high-risk areas during events and VIP arrivals
• Uphold all hotel, brand, and governmental security standards at all times
• Remain vigilant, professional, and attentive throughout all shifts

• Minimum 1 year of experience in CCTV operations or security control rooms, preferably within a luxury hotel or resort environment
• Strong communication and interpersonal skills with the ability to collaborate across departments
• Flexibility to work rotating shifts, including nights, weekends, and public holidays
• Ability to remain calm under pressure and respond effectively to emergencies
• Strong problem-solving skills and attention to detail
• Proficiency in English (written and spoken)
• Ability to multitask in a fast-paced, high-volume environment
• High level of integrity, discretion, and professionalism
• Preferred: CPR, First Aid, and Fire Safety certifications

CPR, First Aid, and Fire Safety certifications

• Housing provided by the hotel
• Transportation provided by the hotel
• 3 meals provided
• Competitive salary and benefits package
• Medical insurance
• 30 days Annual leave
• World-class training and development opportunities
• A dynamic and inclusive working environment
• The opportunity to be part of a prestigious pre-opening team in one of the most exciting destinations in the region