CCTV Controller

Working within this prestigious building and vibrant environment in Oxford Street your primary role is to ensure the security of the client’s tenants and visitors, premises, and property, protecting the reputation of the client/tenants and being proactive, compliant, and polite when dealing with situations and emergencies on site. As a CCTV Controller, you will supervise all aspects of the client’s security requirements and support the Security Manager in the day-to-day running of the security function. This position forms a key part in assisting the Security Manager with daily tasks and objectives that need to be adhered to in line with Key Performance Indicators (KPI) and Service Level Agreement (SLA). Further, in the absence of the Deputy Security Manager, you may be required to step up as required. You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security Supervisor professional. Excellence in customer service will be at the heart of the role. You will be part of a well-drilled security operation.To ensure synergy across our service providers, we work with a 'one team' approach to successfully deliver an excellent customer journey so in this role you will work closely with cleaning, maintenance, and Front of House teams to provide an environment that is welcoming and relaxed yet safe and secure at all times.