CBIS officer - Facilities

• Respond courteously and efficiently to client requests, maintaining clear communication regarding mutual expectations and monitoring client satisfaction
• Under technical direction undertake a range of administrative tasks, with discretion in selecting the most appropriate method and sequence of completing tasks
• Provide support to more senior staff, deliver precedent-based policy & procedure interpretation and advice, and instruct others on routine administrative activities, as required
• Recommend improvements to systems and procedures and implement any approved changes
• Monitor the daily facilities services works undertaken by CBIS staff and contractors to ensure compliance with programs and contracts
• Ensuring compliance with CSIRO policies and procedures, with particular reference to HSE and security
• Checking and filing JSEA/SWMS documentation
• Undertaking site inductions
• Ensuring compliance with issued permits
• Checking site attendance and departure of contractors, along with any access supplied
• Acting as a conduit between staff and contractors, utilising facilities knowledge to optimise contractor works
• Scoping works for contractors
• Maintain a good working knowledge of the site, its equipment and the current maintenance needs
• Raise works orders as necessary or perform minor tasks as directed which may be considered 'handyman style works' to ensure a good level of maintenance is performed on all assets and contractors are aware of current issues and site specific information

• Ability to work under limited direction, accept responsibility and direction, and be accountable for on-site service provision, including capability to co-ordinate trade and other services contractors to ensure delivery of services in accordance with relevant time, cost, quality, statutory and user satisfaction requirements
• Knowledge of facility management services including 'hard services' such as repairs, maintenance and minor mechanical, electrical and building works
• and 'soft services' including security, cleaning, waste management, grounds maintenance and accommodation relocations for a diverse range of complex research and support facilities
• Good interpersonal skills and a sense of customer service with a diverse group of stakeholders
• Experience with relevant computer software comprising Microsoft, Word, Excel and Outlook
• Possess and maintain a current driver's license

Trade Certificate or previous experience in Facilities Management

• Up to 15.4% superannuation
• Flexible working arrangements
• Diversity and inclusion initiatives