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At ServiceNet's Work Crew Community Based Day Supports (CBDS) program, we are committed to supporting adults with developmental disabilities to build independence, confidence, and real-world skills in their communities. Using Positive Behavior Support (PBS) strategies and a person-centered approach, our staff work collaboratively to create empowering environments that grow with the needs and goals of those we serve. As Program Director, you will lead the daily operations of the Work Crew CBDS Program, ensuring high-quality service delivery, regulatory compliance, and strong staff leadership — while fostering a culture of respect, creativity, and personal growth. This role requires active RBT certification as a condition of employment.
Job Responsibility:
Support the successful launch of the CBDS program, including site setup, hiring, and staff training
Ensure ongoing compliance with DDS licensing, CBDS regulations, and all documentation standards
Lead, teach, and model best practices for staff using PBS strategies and behavior support frameworks
Oversee daily scheduling, staffing ratios, and program structure across Work-Focused and Life Skills-Focused tracks
Coordinate coverage during staff absences
Organize and lead regular program staff meetings
Perform additional duties as assigned by the Director of Operations
Guide Behavioral Support & Training – Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families
Ensure Clinical Quality & Data Integrity – Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices
Support ISPs & Risk Management – Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures
Maintain Ethical & Regulatory Compliance – Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations
Contribute actively to ISP reviews, treatment team meetings, and individualized planning, including goals, behavior plans, and safety plans
Maintain agency certifications and documentation standards
Requirements:
RBT certification required (or willingness to obtain within 30 days of hire)
Ability to maintain RBT ethics and supervision requirements
MAP, PABC, CPR/First Aid certifications required (or willingness to obtain upon hire)
Minimum of a High School Diploma or GED
Experience working with individuals with developmental disabilities, autism, or complex behavioral needs
Supervisory or management experience preferred
Valid driver's license with a clean driving record
Strong communication, organizational, and computer skills
Ability to pass CORI and background checks
Nice to have:
Associate's degree in a related field
2–3 years of experience supporting individuals with developmental disabilities or complex behavioral needs
Experience in CBDS, day program, or community-based services
Familiarity with DDS regulations, HSCIS documentation, and data-based decision-making
What we offer:
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Generous PTO (time-off) package
Comprehensive health and dental insurance plans
Life insurance and long-term disability insurance
403(b) retirement plan
Tuition remission for eligible classes
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
Opportunities for career development and advancement
And much more
Paid Vacation Leave, Sick Leave, Holidays, & Personal Leave
403(b) Retirement Plan (with contributions made by ServiceNet)