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Provides oversight and assures performance for Incident Investigation, Learning from Incidents, and Continuous Improvement processes. Responsible for conducting or facilitating the investigating and determining the root causes of accidents, incidents, and near misses at the facility. Works closely with management and staff to identify underlying issues and develop solutions to prevent future occurrences. Act as a change-agent to implement new programs to meet corporate requirements and improve existing systems to increase the overall effectiveness of the program.
Job Responsibility:
Leads local implementation and assurance of the OEMS Investigation and Learning Standard
Conducts thorough investigations of accidents, incidents, and near misses to determine the root cause(s)
Gathers and analyzes data to support the investigation and identify contributing factors
Develops and tracks the implementation of corrective actions to prevent similar incidents from occurring in the future
Provides training and coaching to management and staff on incident investigation and prevention techniques and learning sessions
Updates and enters Incidents, Investigation Details and Corrective Actions into Enablon, or provide assurance for entry of same, for tracking to completion
Facilitates the CL/LFI Steering Team (select investigation, process improvements, KPI review)
Closes coordination with the USW TOP Representative
Maintains the CL Skill pool through initial and refresher CL training
Coaches teams and sponsors for each investigation
Develops a Level 2 investigation team rotation schedule for forthcoming year
Participates in CL network telecoms and face-to-face meetings
Leads with the Manager, HFS Corporate Investigations and Learning, and HFS Legal to ensure the integrity, quality and confidentiality of LFI assessments incident investigations, as appropriate
Ensures that LFI reports are shared with Corporate Learning Co-coordinators appropriate disciplines in a timely fashion
Reviews learnings from other sites for applicability
Maintains accurate records and documentation related to investigations
Maintains the TOP/Causal Investigation SharePoint site
Analyzes Power Bi Metrics that identify trends, gaps and opportunities for improvement
Recommends and facilitates Enhanced Problem-Solving Teams(s) as warranted by multiple assets with significant, linked performance problems
Coordinates with the PSR Assurance Focal Point to facilitate periodic Assurance activities across CL activities
Special assignments or tasks assigned to the employee by their manager, as determined from time to time at their sole and complete discretion
Requirements:
A minimum of a Bachelors Degree in a technical field (e.g. Science, Engineering, etc.) or related work experience in lieu of degree
A personal passion for problem solving and continuous improvement
Formal and informal leadership skills
ability to influence people outside of direct reporting structure
Knowledge and experience in the Causal Investigation and Learning from Incidents processes
Meeting and Team facilitation
Auditing/Assurance skills and experience
Knowledge of refinery operations, maintenance, and work processes engineering practices
Ability to effectively communicate with others through both written and verbal communications
Goal oriented and organized
Advanced reading and technical writing skills, with the ability to perform intermediate mathematical calculations
Working knowledge of Microsoft Word, PowerPoint and Excel