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Catering Services Manager

United States, Washington Employment contract 65000.00 - 70000.00 USD / Year · Job Posted June 10, 2026
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Job Description

The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.

Job Responsibility

  • Actively prospect and secure new catering business, with a focus on external and off-campus clients
  • Leverage prior hotel or hospitality sales experience to drive revenue growth
  • Develop and execute sales strategies to meet and exceed revenue targets
  • Build and maintain a strong pipeline through networking, outreach, and referrals
  • Represent the account at community events, networking functions, and industry opportunities
  • Serve as the primary point of contact for assigned clients from inquiry through event execution
  • Conduct site visits, tastings, and client consultations
  • Prepare and present customized proposals, menus, and pricing
  • Maintain ongoing relationships to drive repeat business and client satisfaction
  • Partner with culinary, operations, and service teams to ensure seamless event execution
  • Communicate event details clearly through BEOs (Banquet Event Orders) and internal systems
  • Attend events as needed to ensure client expectations are met
  • Meet or exceed established sales goals and revenue targets
  • Ensure accurate forecasting, reporting, and documentation of all sales activity
  • Maintain compliance with company policies, billing procedures, and contract standards
  • Work closely with HR and leadership to ensure staffing and service levels support business needs
  • Adhere to all Aramark policies, including Business Conduct Policy and client guidelines
  • Support a positive, inclusive, and professional work environment

Requirements

  • 3–5+ years of experience in catering sales, hotel sales, or hospitality sales
  • Proven success in outside sales and revenue generation
  • Strong communication, negotiation, and relationship-building skills
  • Experience managing multiple clients and events simultaneously
  • Proficiency in Microsoft Office and sales/event management systems
  • Flexible schedule required, including evenings and weekends based on business needs
  • Ability to work in a fast-paced, client-focused environment

Nice to have

  • Experience in hotel, conference center, or high-volume catering environments
  • Familiarity with university or contract dining environments
  • Knowledge of event planning processes and banquet operations

What we offer

  • Medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

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