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The Catering Server is responsible for positive guest interactions while serving guests in a friendly and efficient manner; and plays an integral role in ensuring guests have exceptional experiences. Catering Servers are expected to be attentive to our guests' needs, making them feel welcome, comfortable, important and relaxed.
Job Responsibility:
Provide guests with personal service and attention to detail that will exceed their expectations
Follow the Legends Service Standards
Greet guests within 1 minute of them arriving to their seats
Take beverage order within 2 minutes of arrival
Properly ring in items into the Point of Sales system
Deliver beverages within 5 minutes after placing order
Suggest menu items and take order
Deliver food order in a timely manner
Conduct 2 minute / 2 bite check back
Practices table maintenance
Check back for additional drink order
Deliver bill and collects payment in a timely manner
Perform all opening, closing and side work duties as assigned
Must be knowledgeable of food and beverage items offered in their assigned location
Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards
Adhere to all Legends Uniform and Grooming guidelines
Other duties as assigned
Requirements:
Ability to interact with co-workers in order to assure compliance with company service standards
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Ability to multitask in a fast paced, team orientated setting
Must be able to obtain food safety and responsible alcohol service certifications
Demonstrates excellent guest service skills
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Requires occasional lifting, carrying, pushing, pulling of up to 25lbs
Must be able to read, speak and write English Language in order to communicate with guests
Must have two(2) to three(3) years working in a fast-paced high-end club, or restaurant
Must be available for all Tampa Bay Buccaneers and USF games
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training