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The Catering Server is responsible for answering questions about food, beverages, and our facility. Provides the highest quality of service to guest in an attentive, courteous, and efficient manner to ensure food is served and delivered promptly.
Job Responsibility:
Greets all guests with enthusiasm and friendliness
Serves alcoholic beverages in an appropriate manner consistent with company standards
Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner
Does side work during non-busy hours
Speaks to guests with enthusiasm at all times
Develops relationships with guests
Provides the highest level of service in accordance with our standards
Identifies food orders when ready and delivers items to tables in a timely manner
Maintains a professional appearance at all times
Communicates with food and beverage staff to ensure guest satisfaction
Reports to work as scheduled, in uniform, and ready to be in position
Maintains professional relationships with all coworkers
Follows checklists and standard operating procedures
Maintains a safe, clean, organized, and stocked work area
Performs duties as assigned
Maintains full knowledge of menus, recipes, and other pertinent information
Constantly increasing knowledge of food, beverages, and other products and services
Responsible for constant sanitation, organization, and proper food handling
Prepares work area for either opening, mid-shift, or closing in accordance with company standards
Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift
Requirements:
High school diploma or general education degree (GED)
Must have a valid TABC and Food Handlers Permit
2 years of serving experience
Basic working knowledge of food and beverage
Ability to work in a team
Ability to lift, push and pull up to 30 lbs.
Ability to follow oral and written instructions and effectively perform the work
Fundamental understanding of sanitation, cleanliness, and personal hygiene
Positive attitude and neat appearance
English preferred as primary language, but not required
Must be able to stand and walk for the duration of the shift
Must be able to multi tasks and work in different areas