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Catering Sales Support Manager

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Booker Group

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Location:
United Kingdom , Manchester / Wellingborough

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Reporting to the Head of Catering Proposition, the successful candidate will drive productivity across the catering sales team by owning CRM ways of working, territory and postcode reporting and insights, sales enablement processes, and new business initiatives. This role ensures the sales team has the tools, insight and training to win more consistently and that performance is measured and optimised.

Job Responsibility:

  • Performance reporting by postcode
  • Build weekly and monthly reporting packs for leadership and CSM’s
  • Territory design and coverage
  • Support CSC territory planning, customer allocation and capacity modelling
  • New business pipeline
  • Working with internal and external stakeholders to drive new business opportunities and provide the tools and reporting needed for launch and monitoring
  • Sales enablement
  • Create and maintain sales playbooks and initiative launches
  • Commercial governance
  • Coordinate pricing approvals workflow and deal desk processes with Finance and Proposition where applicable
  • Tools and integrations
  • Act as business owner for sales tools including CRM and Territory tools
  • Customer insights and governance
  • Ensure coordination, communication and follow up of listening groups both regionally and nationally
  • Change and continuous improvement
  • Lead small improvements and change projects that improve conversion rate and overcome customer friction

Requirements:

  • Strong sales support and productivity skills
  • High proficiency in reporting, dashboards and KPI analysis
  • CRM systems expertise (processes, workflows, reporting)
  • Ability to manage new business and postcode territory performance insights
  • Strong governance and attention to detail
  • Growth mindset – continuous process improvement
  • Effective cross‑functional collaborator
  • Hands‑on CRM ownership or customer file management administration experience
  • Experience in sales or commercial operations roles
  • Proven capability producing regular performance reporting
  • Demonstrated delivery of process improvements or tool launches
What we offer:
  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • Up to 30% off car, pet and home insurance at Tesco bank
  • Free eye test when you spend £50 or more
  • 50% off health checks at Tesco Pharmacy
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
  • After 3 months service, you can join our annual Save As You Earn share scheme
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family
  • A great holiday package

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 27, 2026

Employment Type:
Fulltime
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