Catering Sales & Services Manager Job at South Seas (Captiva)

Catering & Conference Services Sales Manager

The Catering & Conference Services Sales Manager is responsible for planning and...

Location

United States of America , New York

Salary:

85000.00 - 90000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort
Previous leadership experience
Ability to negotiate, organize, and delegate well
College degree preferred within hospitality management or similar
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests

Job Responsibility

Coordinate all requirements for various conference groups booked by the Sales and Catering Departments
Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues
Ensure satisfaction of client at the outset of all events
Enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensure successful execution of groups, beyond the clients’ satisfaction
Collaborate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Assistant Director Of Catering / Senior Sales Manager – Catering

Responsible for proactively soliciting and managing large group/catering related...

Location

China , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Proactively soliciting and managing large group/catering related opportunities with significant revenue potential
Managing group/catering opportunities not handled by an Event Booking Center (EBC)
Actively up-selling each business opportunity to maximize revenue opportunity
Achieving personal and team related revenue goals
Verifying business is turned over properly and in a timely fashion for proper service delivery
Driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience
Providing service to customers in order to grow the account on behalf of the company
Understanding Market Opportunities & Driving Revenue
Providing Exceptional Customer Service
Building Successful Relationships

Fulltime

Assistant Director of Catering / Senior Sales Manager - Catering

Responsible for handling local social catering opportunities for the property. R...

Location

China , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Handling local social catering opportunities for the property
Achieving and exceeding the hotel catering sales revenue goals
Providing day-to-day supervision to Catering Sales associates
Contracting and closing local catering and social business
Ensuring business is turned over properly and in a timely fashion for quality service delivery
Actively up-selling each business opportunity to maximize revenue
Implementing the brand’s service strategy and applicable brand initiatives
Driving customer loyalty by delivering service excellence throughout each customer experience

Fulltime

Catering Sales Manager (Wedding Sales)

We are looking for a passionate and commercially driven Catering Sales Manager (...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor's degree or Diploma in Hospitality, Marketing, Business Administration, Events Management or a related discipline
Minimum 3 to 5 years of experience in catering sales, wedding sales, event sales or banquet sales, preferably within a luxury hotel or premium hospitality environment
Prior experience handling wedding banquets, solemnisation events, social events or luxury celebrations will be highly advantageous
Proven ability to convert enquiries into confirmed business and achieve assigned revenue targets
Strong understanding of wedding sales, banquet operations, event flow, menu planning, contract management and client servicing
A genuine passion for weddings, celebrations and creating highly personalised guest experiences
Strong commercial acumen, with the ability to balance guest expectations, revenue optimisation, package integrity and operational feasibility
Excellent communication, presentation, negotiation and interpersonal skills
Ability to engage confidently with wedding couples, parents, wedding planners, senior stakeholders and internal hotel teams
Strong attention to detail, especially in managing proposals, contracts, BEOs, timelines, preferences and special arrangements

Job Responsibility

Proactively solicit and convert wedding business through active prospecting, lead follow-up, bridal show engagement, wedding planner relationships, site inspections, email outreach and client appointments
Manage wedding enquiries from initial contact through to confirmation, ensuring timely follow-up, accurate information, persuasive proposals and strong conversion discipline
Conduct personalised consultations with wedding couples and families to understand their preferences, priorities, cultural requirements, guest profile, budget expectations and overall wedding vision
Prepare tailored wedding proposals, quotations and contracts, ensuring that each recommendation reflects the Hotel’s positioning, available venues, package inclusions, menu options and revenue objectives
Conduct compelling site inspections of the Hotel’s wedding venues, including the Four Seasons Ballroom, Crescent Ballroom, solemnisation venues, guest rooms, suites and relevant food and beverage spaces where appropriate
Build strong relationships with wedding couples, families, wedding planners, bridal partners and relevant industry contacts to generate referrals, repeat business and market advocacy
Maintain an active understanding of Singapore’s wedding market, including competitor pricing, package inclusions, venue positioning, bridal trends, auspicious dates, seasonal demand patterns and customer expectations
Drive wedding catering revenue by achieving or exceeding assigned sales targets, conversion goals and booking pace expectations
Collaborate with the Director of Catering and Conference Services on wedding sales strategy, pricing recommendations, promotional initiatives and tactical action plans to maximise wedding revenue
Partner closely with Banquet Operations, Culinary, Stewarding, Housekeeping, Front Office, Reservations, Revenue, Public Relations and other relevant departments to ensure all confirmed weddings are executed with precision and care

What we offer

A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence
Career growth opportunities
A strong, unique culture
Best-in-industry training
Complimentary stays at Four Seasons properties (subject to availability), with discounted meals
Paid holidays/vacation
Dental, medical, and life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in a dedicated employee restaurant

Fulltime

Catering Sales Manager

The Catering Services Manager is a leadership position which leads all aspects o...

Location

United States , Tallahassee

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Requires at least 2 years of experience
Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred
Requires a bachelor's degree or equivalent experience
Available to work event-based hours
Must have excellent communications skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time

Job Responsibility

Develop and complete catering solutions to meet customers' needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
Assist clients in planning special events and providing creative solutions to clients' needs
Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
Responsible for delivering food and labor targets
Responsible for execution of catering events of varied size and scope including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables

Fulltime

Catering Sales Manager

The Catering Sales Manager, Oracle Park, is responsible for coordinating food an...

Location

United States , San Francisco

Salary:

80000.00 - 95000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Minimum of 5 years previous experience in Catering Sales or related field
Requires a bachelor’s degree or equivalent experience in sales, marketing or related field
Possesses strong interpersonal skills, the ability to maintain composure, and the ability to make quick decisions
Requires effective written and verbal communication skills
Requires experience with catering sales software programs and usage of Microsoft Team, Outlook and Excel
Must work well independently

Job Responsibility

Greet and provide service to all clients/groups to ensure satisfaction
Follow up with all clients through phone calls, letters, and site tours to secure contracts and ensure customer happiness
Input data to generate contracts, update client files, and enter information into sales software
Participates in special projects as needed
Proactively soliciting and managing group/catering related opportunities with significant revenue potential
Creates Banquet Event Orders (BEOs) to review with clients
Partner with the culinary team to create customized menus to fit client’s needs increase food & beverage revenues
During the event, will ensure the meeting arrangements are to the event planner’s specifications
Communicates and collaborates with other departments to provide quality services for all groups
Attend weekly meetings for aging/billing, business review, and sales meetings

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Catering Sales Manager

The Catering Sales Manager, Oracle Park, is responsible for coordinating food an...

Location

United States , San Francisco

Salary:

80000.00 - 95000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Minimum of 5 years previous experience in Catering Sales or related field
Requires a bachelor’s degree or equivalent experience in sales, marketing or related field
Possesses strong interpersonal skills, the ability to maintain composure, and the ability to make quick decisions
Requires effective written and verbal communication skills
Must work well independently

Job Responsibility

Greet and provide service to all clients/groups to ensure satisfaction
Follow up with all clients through phone calls, letters, and site tours to secure contracts and ensure customer happiness
Input data to generate contracts, update client files, and enter information into sales software
Participates in special projects as needed
Proactively soliciting and managing group/catering related opportunities with significant revenue potential
Creates Banquet Event Orders (BEOs) to review with clients
Partners with the culinary team to create customized menus to fit client’s needs increase food & beverage revenues
During the event, will ensure the meeting arrangements are to the event planner’s specifications
Communicates and collaborates with other departments to provide quality services for all groups
Attend weekly meetings for aging/billing, business review, and sales meetings

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Catering Sales Manager

The Catering Sales Manager is responsible for driving group and catering revenue...

Location

United States , West Palm Beach

Salary:

80000.00 - 85000.00 USD / Year

Marriott Bonvoy

Expiration Date

August 01, 2026

Requirements

Proven experience in hospitality sales, including group, catering, or event sales
Experience in outside sales, B2B sales, or business development preferred
Strong negotiation skills with the ability to build and maintain lasting client relationships
Proficiency in Delphi (or comparable sales and catering systems)
Excellent presentation, communication, and organizational skills
Ability to work independently while contributing to a collaborative team environment
Strong understanding of hospitality sales strategies, market positioning, and revenue optimization
Must have reliable transportation and a valid driver's license
Ability to lift/carry files and office materials up to 25 pounds

Job Responsibility

Driving group and catering revenue through strategic sales initiatives, proactive business development, and strong client relationship management
Identifying and securing new business opportunities while maximizing existing accounts
Conducting proactive, high-impact sales calls and prospecting activities
Maintaining a strategic direct sales program aligned with departmental goals
Dedicating a minimum of 90% of work time to revenue-generating sales efforts
Representing the hotel at networking events, industry functions, and business development opportunities
Identifying, targeting, and securing new accounts through research, prospecting, networking, and market intelligence
Capturing competitor business by analyzing market trends and conducting reader board surveys
Developing and executing a targeted account development strategy
Generating referrals from existing clients and following up on leads within 48 hours

What we offer

Medical, dental, and vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Unlimited paid time off, community service, and holidays
401(k) program with employer matching
Employee Assistance Program
Tuition reimbursement
Hotel, restaurant, and lifestyle discounts
Employee referral bonus program (up to $1,000 per referral)

Fulltime

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Catering Sales & Services Manager

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