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The Catering Sales Manager is responsible for soliciting and promoting catering business for the hotel. They are to generate catering business using proactive sales activities in accordance with established hotel brand standards. Responsible for communicating details to assist in the successful execution of catering events.
Job Responsibility:
Solicitation, prospecting, and direct selling in the local, Corporate and Social Catering market
Discuss all event details with planner including room setup, food and beverage, audio visual
Prepare proposals, contracts, and other client-requested documents
Event planning and detailing for booked events
On-site contact for group and standalone events
Plan, organize and effectively communicate on-site events including Employee of the Month, internal meetings, etc
Conduct property tours and convey new service offerings helping to establish new customer relationships in the community
Maximize Catering and Banquet revenues wherever possible
Communication of function-arrangement to all responsible hotel departments via weekly BEO meetings, as well as via email and direct paper & digital communication
Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions
Creation of profitable menus and distribution of client expectations to Food & Beverage Departments
Participate in networking events both on-site and off-site
Physically double-check all function arrangements against specifications of client
Effective communication and follow-up to ensure repeat bookings
Update and increase client prospects through active prospecting
Maximize revenues for the hotel through up-selling techniques
Other duties as assigned by Director of Sales
Requirements:
High School Diploma or Equivalent required, college degree preferred
Minimum of 2 years hotel sales/catering experience
Knowledge of the operations of the hotel industry
Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed
Must have proven selling, negotiating and presentation skills
Requires knowledge of intermediate sales techniques
Highly developed customer service skills with strong attention to detail
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook
The ability to delegate, effectively train and coach
Must be able to work a flexible schedule including nights, weekends and holidays
Nice to have:
Event Temple and/or Opera Cloud experience preferred