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Catering Sales Manager is responsible for business generation as it relates to prospecting and securing catering business and the planning & implementation of group events. Catering revenue is to be achieved in accordance with the goals and strategies outlined in the annual Marketing Plan and Hotel Catering Revenue Budget. CSMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible Room RevPar and achieving F&B costs as well as achieving group organizers satisfaction for the overall hotel’s success. This position requires a high degree of independent judgment and discretion on decision making.
Job Responsibility:
Actively solicit and book all types of catering business from various sources of leads
Develop creative and attractive menu presentations for potential clients
Respond to all telephone and walk in inquiries regarding catering space according to Four Seasons standards and score 90% on test calls
Maintain an active trace/follow-up system on all account management action plans and personal sales calls as well as timely GOLDEN S&C input
Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues
Requirements:
Reading, writing and oral proficiency in English/ Mandarin with good presentation skills
College Degree or equivalent experience
Alternatively with hotel or tourism school certification
Good personal & professional references
Previous catering or sales related experience minimum 2 years with proven track record
Strong selling and interpersonal skills
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort