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Catering Sales Manager

India, Ahmedabad · Job Posted June 03, 2026
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Job Responsibility

  • Manages sales efforts for the hotel including local corporate and social catering
  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
  • Responds to incoming catering opportunities for the hotel
  • Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
  • Closes the best opportunities for the hotel based on market conditions and hotel needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Designs, develops and sells creative catered events
  • Maximizes revenue by up-selling packages and creative food and beverage
  • Manages catering sales revenue and operation budgets, and provides forecasting reports
  • Develops menus which drive sales
  • Executes and supports the operational aspects of business booked
  • Participates in and practices daily service basics of the brand
  • Monitors the effective resolution of guest issues that arise as a result of the sales process
  • Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment
  • Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments
  • Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards
  • Executes exemplary customer service to drive customer satisfaction and loyalty
  • Serves the customer by understanding their needs and recommending the appropriate features and services
  • Gains understanding of the hotel’s primary target customer and service expectations
  • Develops a close working relationship with operations to ensure execution of strategies at the hotel level
  • Performs other duties, as assigned, to meet business needs.

Requirements

  • High school diploma or GED
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • no work experience required.

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