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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Catering Sales Manager

United States, West Palm Beach Employment contract 80000.00 - 85000.00 USD / Year · Job Posted June 28, 2026
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Job Description

The Catering Sales Manager is responsible for driving group and catering revenue through strategic sales initiatives, proactive business development, and strong client relationship management. This role focuses on identifying and securing new business opportunities while maximizing existing accounts to position The Ben as a premier destination for meetings, corporate gatherings, and social events in West Palm Beach.

Job Responsibility

  • Driving group and catering revenue through strategic sales initiatives, proactive business development, and strong client relationship management
  • Identifying and securing new business opportunities while maximizing existing accounts
  • Conducting proactive, high-impact sales calls and prospecting activities
  • Maintaining a strategic direct sales program aligned with departmental goals
  • Dedicating a minimum of 90% of work time to revenue-generating sales efforts
  • Representing the hotel at networking events, industry functions, and business development opportunities
  • Identifying, targeting, and securing new accounts through research, prospecting, networking, and market intelligence
  • Capturing competitor business by analyzing market trends and conducting reader board surveys
  • Developing and executing a targeted account development strategy
  • Generating referrals from existing clients and following up on leads within 48 hours
  • Maximizing revenue within existing accounts by identifying growth opportunities and upselling services
  • Building and maintaining strong, long-term client relationships
  • Maintaining detailed client profiles and account records
  • Negotiating room rates, catering packages, and event agreements using yield management strategies
  • Preparing and presenting customized proposals, contracts, and presentations
  • Maintaining accurate records within CRM systems and sales reporting tools
  • Monitoring sales performance, pipeline activity, and forecasting
  • Delivering exceptional service throughout the sales cycle
  • Responding promptly to client inquiries and event-related requests
  • Collaborating closely with internal departments to ensure flawless event execution
  • Conducting ongoing market research
  • Maintaining in-depth knowledge of the hotel's offerings and event capabilities
  • Staying informed on competitor activity and industry developments
  • Representing the hotel with integrity and professionalism
  • Fostering strong collaboration and communication across all hotel departments
  • Managing travel and sales expenses responsibly

Requirements

  • Proven experience in hospitality sales, including group, catering, or event sales
  • Experience in outside sales, B2B sales, or business development preferred
  • Strong negotiation skills with the ability to build and maintain lasting client relationships
  • Proficiency in Delphi (or comparable sales and catering systems)
  • Excellent presentation, communication, and organizational skills
  • Ability to work independently while contributing to a collaborative team environment
  • Strong understanding of hospitality sales strategies, market positioning, and revenue optimization
  • Must have reliable transportation and a valid driver's license
  • Ability to lift/carry files and office materials up to 25 pounds

What we offer

  • Medical, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Unlimited paid time off, community service, and holidays
  • 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition reimbursement
  • Hotel, restaurant, and lifestyle discounts
  • Employee referral bonus program (up to $1,000 per referral)
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