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This role at The Ritz-Carlton involves supporting Sales & Marketing with administrative duties, preparing sales-related documents, promoting the brand, and interacting with clients to maintain guest loyalty. Candidates are expected to uphold company policies and contribute positively to the work environment. The position focuses on delivering high-quality luxury service and maintaining the reputation of The Ritz-Carlton as a global leader in hospitality.
Job Responsibility:
Perform general office duties to support Sales & Marketing
Prepare sales-related documents throughout the sales process
Promote awareness of brand image internally and externally
Gather materials and assemble information packages
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Answer guest questions about property facilities/services
Serve as the point of contact for clients and communicate with them by phone and email
Follow company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge guests according to company standards
Develop and maintain positive working relationships with others
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