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Catering Sales - Assistant Manager (Weddings)

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Singapore , Singapore

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.

Job Responsibility:

  • Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts
  • Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process
  • Supports the administrative processes associated with the pre-event and post-event phases of an event
  • Assists the seamless turnover from sales to operations and back to sales
  • Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events
  • Solicits/books local catering business and develops group business
  • Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting
  • Tracks booking goals on a weekly basis and compiles incentive reports
  • Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue
  • Supports management team in creating and implementing a catering sales/marketing plan
  • Assists with selling, implementation and follow-through of catering promotions
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
  • Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services
  • Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks
  • Ensures catering leaders are generating lost business reports
  • Manages the catering sales efforts for the property including local and group/catering business
  • Distributes catering and group contracts before group arrival
  • Understands competitor offerings and effectively sells against them
  • Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments
  • Supports company’s customer service standards and property’s brand standards
  • Participates in and practices daily service basics of the brand
  • Executes exemplary customer service to drive customer satisfaction and loyalty
  • Serves the customer by understanding their needs and recommending the appropriate features and services
  • Gains understanding of the property’s primary target customer and service expectations
  • Ensures that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
  • Learns and exemplifies the Gold Standards, such as our Employee Promise, Credo and our Service Values

Requirements:

  • High school diploma or GED
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • no work experience required

Additional Information:

Job Posted:
December 29, 2025

Employment Type:
Fulltime
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