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The Catering and Special Events Manager is responsible for working closely with facility management to coordinate information, maximize revenue through sales, and market the venue potential to clients for our teams and concert events.
Job Responsibility:
Provide Catering Clientele with information that requires a comprehensive knowledge of menus, company policies, practices and operations
Explain and answer questions about menu items, specials, company policies, procedures and operations
Oversee set-up and breakdown for all special event functions including space layout and design, equipment load-in, staff assignments
Responsible for the inventory of equipment, small wares, disposables, and beverages
Assist with the planning, organizing and execution of all functions
Administer weekly staff meetings prior to events to inform staff about event particulars and expectations
Oversee general cleaning tasks using standard products as assigned to adhere to health standards
Keep family rooms and catering spaces clean and verify all equipment and small wares are removed from the event sites
Coordinate with clients, facilities, and culinary staff to ensure an excellent event experience, menus and special needs
Staff all the events BEO and family rooms for games
Enter tips after each event by 2pm the next day
Staff and Run and Galas, breakfasts or other pop up events in the building
Complete other duties as assigned by the Premium Services Manager
Help plan drink specials, and décor for special events
Ordering linens and additional items for larger events
Requirements:
Bachelor’s degree
Minimum of 5 years leadership experience preferably in premium services, catering and concessions environment for a sports and entertainment venue
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high level of customer and client service
Demonstrated initiative, leadership, and management skills
Customer service oriented with the ability to interact with all levels of management
Ability to work in a team environment and step in and support the team during events
Proficiency in Microsoft Word, Excel, and PowerPoint
Must be flexible to work extended hours including nights, weekends and holidays
Must be able to walk up and down stairs, ramps, and remain on your feet the majority of your shift
Must be able to work around loud noises from music, pyrotechnics, and announcers