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This position is responsible for assisting with the daily management of the Food and Beverage Department to include concessions, mobile carts, general event catering, culinary, catering sales, menu development, financials, and budgets. The Catering / Food & Beverage Manager assists and coordinates the entire food and beverage operation by performing the following duties personally or through subordinate supervisors.
Job Responsibility:
Markets Food and Beverage services to clients and establishes Food and Beverage controls
Foster & maintain positive client relations
Daily management of the Food & Beverage departmental operations and personnel
Creates Food and Beverage sales projections and budgets for facility events
Develop relationships with third-party catering contractors through effective collaboration and communication
Assist in developing, forecasting, and meeting budgeted revenue & expense targets for Catering and Concessions
Analyze & review menu performance for all concession & catering operations, making adjustments & improvements as necessary to achieve revenue targets
Responsible for stand inventory and per capita reports for each event and ongoing fiscal reporting
Resolve issues with third-party catering contractor to ensure client needs are met
Maintains cost and quality control standards
Purchasing and overseeing distribution of all products to concessions outlets
Responsible for daily concession food and beverage compliance and service concerns such as, Health Department regulations, Alcohol beverage service guidelines and standards, menu engineering/development and detailed costing for concessions operation
Maintaining all Food & Beverage equipment to include cleanliness and annual maintenance
Assist in overseeing Food and Beverage operations during events to ensure client satisfaction
Hires and trains new concession employees
anticipates and schedules labor needs for event and non-event days
Develops event work plans including scheduling and ordering and assigns appropriate duties to subordinates
Controls spoilage, cost of sales
Inspects and tastes prepared food to maintain quality standards and sanitation regulations
Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
rewarding
disciplining employees in conjunction with Human Resources
addressing complaints and resolving problems
Requirements:
Certificate or degree from an accredited culinary school, college or technical school preferred
Minimum 3 years’ experience in management level position in Food & Beverage or equivalent combination of education and experience
Previous experience in overall Food and Beverage operations, sales, inventory control, cost control and food preparation procedures
Previous experience in food purchasing (Catering & Concession), including price negotiations
Excellent knowledge of current culinary and concession trends, presentation, and food quality
Previous experience in standardizing recipes, plating, and costing of menus
Previous experience working with sub-contractor vendors
Maintain PCI Compliance certification
Alcohol awareness certificate and training capabilities
Strong orientation to customer service and ability to work with clients and staff members
Results oriented individual with the ability to meet required budgetary goals
Excellent organizational, multi-tasking, planning, written and verbal communication skills
Attention to detail and service oriented
Prior supervisory experience required
Computer skills including proficiency with Microsoft Office programs
Ability to be creative with buffet presentations and maintain a quality product