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We are seeking a detail-oriented and customer-focused Catering & Events Manager to join our team at the University of Toronto Scarborough campus. This role is responsible for managing catering requests, coordinating event logistics, and ensuring exceptional service delivery. The ideal candidate will have a strong background in hospitality, event planning, and team leadership.
Job Responsibility:
Build and maintain strong relationships with clients and stakeholders, which developing customized catering solutions to meet client needs
Conduct outreach to departments and community groups to promote catering services
Represent the catering team at community and promotional events
Ensure high-quality execution of events, from planning to final presentation
Deliver all catering events in a timely manner
Planning the logistics for different events happening at the same time
Train and supervise staff to maintain service standards
Prepare and distribute event documentation to ensure all requirements are met
Collaborate with culinary teams on special requests and large-scale events
Oversee the execution of events of varying sizes, including staffing and logistics
Receive and process incoming catering requests using internal systems
Coordinate the delivery and setup of catered food and event materials, managing bar operations (if needed), including inventory and ordering
Monitor and report catering-related revenue, expenses, and receivables
Ensure compliance with food safety, occupational health, and environmental standards
Adhere to allergen safety protocols and guidelines
Requirements:
Valid driver’s license required for occasional use of company or fleet vehicles
Post-secondary education in hospitality, culinary arts, or business
Proven experience in catering, hospitality, or event coordination, 2 years’ experience in a similar role
Excellent supervisory or management experience
Strong time-management skills and ability to work independently
Flexibility to work evenings and weekends based on event schedules
Excellent communication, attention to detail and interpersonal skills
Food Handler and Alcohol Service Certifications (or willingness to obtain)
Ability to lift, carry, push, or pull up to 50 lbs
Comfortable standing for extended periods
A yes and how attitude
Positive client relations
Strong time management skills
Good communication skills
Nice to have:
Experience in marketing or sales within hospitality or retail is an asset
What we offer:
Extended benefits including health, dental and vision from the first day of employment
Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
Three (3) week’s annual paid vacation + 3 personal days
Employee Recognition Program including Service Awards
Diverse and inclusive workforce
Aramark Scholarship Program for dependents of full- time employees