Catering Engagement Manager

• Act as the key liaison between pupils, staff, and the catering team, ensuring pupil voice and feedback actively shape the dining offer
• Develop and lead a structured programme of engagement through pupil food councils, themed events, and wellbeing campaigns
• Champion a welcoming, hospitality-focused dining environment that reflects the school’s ethos and premium standards
• Expand engagement from one-off activities to an ongoing strategic programme
• Lead engagement activities to promote healthy eating and wellbeing across both prep and senior schools
• Collect and analyse feedback through surveys, meetings, and suggestion boxes to inform menu development
• Prepare and format menus for display, digital platforms, and termly publications
• Assist in developing hospitality and fine dining menus for school events, open days, and external functions
• Support the organisation of sports and parent teas, ensuring menus, presentation, and service meet school expectations
• Ensure all allergen and dietary information is accurate and clearly communicated across all catering areas
• Collaborate with the school’s communication and marketing teams to highlight catering achievements / initiatives plus promote catering as part of the wider school experience and reputation
• Provide input on dining-room aesthetics, signage, digital content, and service style to maintain a consistently high-quality impression
• Monitor pupil participation, satisfaction, and food waste, identifying trends and areas for improvement
• Prepare brief termly summaries of engagement initiatives and outcomes
• Contribute creative ideas and innovations to enhance the dining experience each term

• Experience in marketing, pupil engagement, and enrichment
• Up-to-date knowledge of current food trends
• A genuine passion for food, nutrition, and exceptional customer service
• Strong understanding of Food, Health & Safety standards
• Exceptional time management and organisational skills
• Excellent verbal communication and interpersonal abilities
• Confident in social media management and digital marketing, with the ability to create engaging content and drive stakeholder engagement
• Right to Work in the UK
• Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check

Experience working within education catering

• Pro-rata holiday allowance
• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave for those special family moments
• 24 weeks enhanced maternity leave
• Bespoke training & development opportunities
• Pension & life insurance
• Discounts on high street brands, cinema & holidays via the Perkbox App
• Wellbeing hub & access to employee assistance programme
• Free meals while at work
• Career development & HIT Apprenticeships for all experience levels