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The Catering Coordinator is responsible for planning, organizing, and assisting with executing catering events across Longwood University. This role serves as the primary point of contact for clients, ensuring events are delivered seamlessly—from initial inquiry through post-event follow-up—while maintaining high standards of service, presentation, and customer satisfaction.
Job Responsibility:
Manage all aspects of catering events including meetings, conferences, student events, and university functions
Consult with clients to determine event needs, menus, timelines, and logistics
Create detailed event orders and communicate requirements to kitchen and service staff
Coordinate event setup, execution, and breakdown
Serve as the main liaison between clients and dining services
Provide excellent customer service and maintain strong relationships with university departments, faculty, and external guests
Handle special requests, dietary accommodations, and last-minute changes professionally
Work closely with culinary and service teams to ensure accurate and timely delivery of food and services
Oversee event staff during functions to ensure quality and consistency
Conduct site inspections before events to ensure readiness
Prepare catering proposals, contracts, and invoices
Track event budgets and ensure cost control
Maintain accurate records of bookings, payments, and client communications
Assist with marketing catering services across campus
Ensure all events meet health, safety, and sanitation regulations
Uphold university policies and dining service standards
Maintain a clean, organized, and professional work environment
Requirements:
Bachelor’s degree in Hospitality Management, Business, or related field preferred
1–3 years of experience in catering, event planning, or food service coordination
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Customer-service focused mindset
Ability to work in a fast-paced, team-oriented environment
Proficiency in Microsoft Office and event management software (preferred)
Flexible schedule including evenings, weekends, and holidays as needed for events
Ability to stand for extended periods and lift up to 25–30 lbs
Nice to have:
Experience in a university or institutional dining setting
Knowledge of catering trends and menu planning
Strong attention to detail and problem-solving skills