Catering Coordinator Job at Four Seasons (Casablanca)

Catering Coordinator

Four Seasons

Location:
Morocco , Casablanca

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Catering Coordinator provides administrative support to the Catering team. They follow up on sales leads and inquires, coordinate the planning of amenity arrangements, Site Inspections, confirm reservations, and assist the Catering Manager with any administrative tasks. In addition, the Catering Coordinator provides a variety of reports and maintains multiple informational databases. The position also functions as the Golden Sales & Catering Key Operator to ensure that the property’s system meets corporate standards.

Job Responsibility:

Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing
Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word, Golden S&C and O365
Maintain Golden S&C accounts, including traces, creating, and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders
Maintain the audit of Golden S&C (Dashboard)
Being the main contact with the support: Amadeus, Helpdesk IT, meeting broker, Cvent
Maintain the signage system updated and being the main contact with support team in case of discrepancy
Coordinate with finance for reconciliations (BEO, BEC)
Facilitate all aspects of internal Four Seasons Hotel Meeting Program under the guidance of the Catering Manager
Comply with Four Seasons standards for sales & catering, while working harmoniously and professionally with co-workers and Planning Committee
Complete distribution of Catering correspondence to the hotel operating departments as required
Maintain the various Sales & Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes
Operate a variety of electronic and manual office resources
Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns
Perform other tasks or projects as assigned by division head
Maintain an inventory of all standard department supplies and printed materials
Participate in scheduled departmental and administrative meetings as requested

Requirements:

College degree
Excellent in the use of Microsoft Office
PMS and Golden S&M knowledge is considered as advantage
Excellent writing, presentation, communication and organizational skills
High attention to detail, proactive and customer service-oriented approach
Ability to multi-task in a fast-paced environment
Proficient bilingual oral and writing skills (French / English)
Valid Moroccan Work Permit

What we offer:

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Four Seasons - All Job Offers

Job Link Share: