Catering Coordinator

• Promptly answer telephone calls following standards using clear and positive communication
• Communicate information accurately to manager and disseminate information and facts to relevant accounts and concerned departments
• Type correspondence, proposals and contracts as directed by management
• Process contracts for relevant department
• Learn and use all aspects of the Marriott CI/TY sales system
• Qualifying sales leads and sourcing them to respective managers
• Distribution of memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel
• Copy, scan and FAX necessary documentation for clients and hotel use
• Politely converse with clients to handle and avoid confrontations
• Respond to inquiries with accurate information and record in all relevant files
• Promptly respond to request for information on hotel facilities and menus
• Listen and extend assistance in order to resolve problems such as price conflicts, menu description, banquet facilities, guarantees and seating charts
• Remain calm and alert especially during emergency situations and heavy hotel activity
• Plan and implement detailed steps by using experienced judgment and discretion
• Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner
• Monitor and order necessary office supplies for department
• Maintain filing system in accordance with company standards
• Log pertinent account information in files
• Maintain necessary copies of contracts and correspondence in orderly and accurate manner
• Maintain current files and contracts in accordance with minimum standards

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities
• Knowledge of computers essential
• Hotel or other office hospitality experience preferred
• Computer skills necessary
• Confident utilizing MS outlook, Word, and Excel

Knowledge of MARSHA, PMS, Social Tables

• EARLY PAY OR EARNED WAGE ACCESS get paid before payday
• medical
• dental
• vision
• pet discount program
• identity theft protection
• pre-paid legal support
• flexible spending accounts
• matched 401K
• life
• critical accident or illness
• short- & long-term disability
• paid time off
• wellness programs
• wonderful hotel discounts