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This role is designated as match day-only and includes participation in a select number of required training sessions scheduled ahead of the tournament. Reporting to the Head of Catering, the Venue Catering Coordinator will be responsible for overseeing and managing on-site catering operations to ensure seamless food and beverage service delivery for all key Functional Areas (FAs) during the FIFA Club World Cup 2025. This role focuses on tournament-time execution, and oversight of catering services, ensuring exceptional dining experiences for Teams, Referees, Youth Programme, Media, Broadcasting, Workforce, Volunteers, FIFA Partners, and Suppliers. The role requires close collaboration with stadium management, caterers, infrastructure teams, venue operations directors, accreditation, security, IT, Marketing, and other stakeholders to guarantee efficient and high-quality service execution throughout the tournament.
Job Responsibility
Work closely with the Venue Catering Manager to coordinate catering logistics across all functional areas within the venue, ensuring smooth communication with vendors and internal teams
Help maintain accurate records of meal counts and catering requests to support timely service and effective reporting by assisting check in process
Participate in on-site service delivery by checking setups, observing guest flow, and promptly communicating any operational issues to the Venue Catering Manager
Compile and organize daily catering performance data, including meal numbers, feedback logs, and incident reports for submission to the Tournament Operations Center(TOC)
Contribute to post-service reviews by gathering feedback from functional area representatives and summarizing key takeaways for the Venue Catering Manager
Participate in training sessions or briefings led by the Venue Catering Manager to ensure catering staff are aligned with standards and procedures
Help compile photo documentation of service setups, signage, and sustainability efforts for reporting and post-event analysis
Monitor guest flow patterns throughout meal service periods to identify congestion points or service delays, communicating adjustments to the Venue Catering Manager to improve efficiency and guest satisfaction
Requirements
Bachelor’s degree or similar higher education in Hospitality Management, Events Management, Culinary Arts, or Food Service Management
Team Player, capable of working autonomously and meeting tight deadlines
Solution oriented with a strong attention to detail
Exceptional communication and organisational skills
Problem solving and conflict resolution skills
Positive attitude, patience and persistence
Minimum 3 years of experience of project management processes or a similar role
Strong understanding of logistics, supplier coordination, and on-site service execution
Ability to manage multiple zones and lead operational delivery under tight tournament schedules
Experience building or evaluating innovative solutions
Knowledge of international football (soccer), Hospitality or Catering in USA Stadiums and FIFA World Cups or Large-Scale sports Events
Strong communication and interpersonal skills, with an emphasis on clarity, follow-up, and teamwork
Competence in data collection, reconciliation, and reporting to support operational decision-making
Experience contributing to sustainability or waste management programs within food service or events
Experience supporting operational planning through documentation, scheduling, and coordination of service timelines
Fluent in English
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Nice to have
International, cross-cultural work experiences preferred