CrawlJobs Logo
Four Seasons Logo Four Seasons · Hospitality and Tourism

Catering & Conference Services Sales Manager

United States of America, New York 85000.00 - 90000.00 USD / Year · Job Posted April 16, 2026
Apply Position
Job Link Share

Job Description

The Catering & Conference Services Sales Manager is responsible for planning and executing exceptional events while maximizing revenue and guest satisfaction. They negotiate with clients to create compelling event proposals, manage all event logistics, and oversee the execution of banquets and conferences, ensuring a seamless experience. This includes preparing banquet event orders (BEOs), coordinating with internal teams, and liaising with external vendors to meet client needs. They also optimize the use of event spaces, supervise team members, and maintain high service standards throughout the planning and event stages. The role requires creativity, strong organizational skills, and the ability to multitask under pressure. The manager must balance client expectations with the hotel’s financial goals, addressing challenges as they arise to ensure successful outcomes. By fostering collaboration among teams and delivering personalized service, they play a key role in creating memorable guest experiences and maintaining the hotel’s reputation for excellence.

Job Responsibility

  • Coordinate all requirements for various conference groups booked by the Sales and Catering Departments
  • Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues
  • Ensure satisfaction of client at the outset of all events
  • Enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
  • Communicates the needs and expectations of the client with all departments in the hotel
  • Ensure successful execution of groups, beyond the clients’ satisfaction
  • Collaborate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event

Requirements

  • At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort
  • Previous leadership experience
  • Ability to negotiate, organize, and delegate well
  • College degree preferred within hospitality management or similar
  • Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
  • Willing to work in a fast-paced environment
  • Ability to operate all computer equipment necessary to perform the job
  • Excellent communication and interpersonal skills
  • ability to work closely with other departments and communicate clearly and effectively with colleagues and guests

Nice to have

Knowledge of Opera and Delphi preferred/is a plus

What we offer

  • Competitive salary and a comprehensive benefits package
  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary employee meals
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates
Four Seasons - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Catering & Conference Services Sales Manager

8 matching positions

Area Catering Sales Manager

The Area Catering Sales Manager is responsible for leading catering sales to max...
Location
Location
United States , Princeton
Salary
Salary:
69000.00 - 124775.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent is required
  • bachelor’s degree preferred
  • Minimum 5 years’ experience in catering sales, hospitality or related field
  • Proven track record of meeting or exceeding sales goals
  • Strong communication, negotiation, and organizational skills
  • Proficiency in Microsoft Office, Delphi, Opera, and other PMS systems
  • Ability to work under pressure and manage multiple priorities
  • Professional appearance and demeanor
  • strong attention to detail
  • General financial acumen and ability to develop budgets and forecasts
Job Responsibility
Job Responsibility
  • Manage catering sales to achieve revenue goals for dual properties
  • Qualify sales opportunities through inquiries/prospecting to maximize revenue
  • Contract creation to include client contact info, program name, authorized signer, merge contract in Delphi, build payment schedule
  • Follow-up with all clients to secure contracts and ensure customer satisfaction
  • Conduct property site inspections and present venue features and benefits to prospective clients
  • Monitor market trends and competitor offerings
  • recommend strategies to maintain a competitive edge
  • Develop and train team members to enhance sales effectiveness and customer service
  • Develop and implement strategic sales plans to grow catering business through prospecting, marketing campaigns, and networking for Chauncey Hotel and Conference Center and Adventure Aquarium
  • Verify that all files are created and all bookings are turned definite in a timely manner
What we offer
What we offer
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right

Senior Events Service Manager

The Senior Events Service Manager at Grandlife Hotels executes all contracted ev...
Location
Location
United States , New York
Salary
Salary:
95000.00 - 105000.00 USD / Year
sohogrand.com Logo
Soho Grand Hotel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high level of energy and passion for service, people and quality
  • Ability to work effectively under time constraints and deadlines
  • Able to work evenings and weekends/holidays as required
  • Experience with conference, meeting and production management
  • Excellent management, supervisory, and customer service skills
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Tripleseat, Micros and All-seated a plus
Job Responsibility
Job Responsibility
  • Strong knowledge of various service styles and techniques. Ability to lead service staff in execution
  • Ensure all events maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows
  • Coordinate and assist the Director of Events and Event Sales Manager with all catered events, to include meetings, receptions, press junkets, screenings etc
  • Attend walk-throughs with the Director of Catering and client pre-contract and confirmation, in the event of setup or production questions – as needed
  • Facilitate walk-throughs with clients that pertain to event setup, production and details post contract confirmation
  • Create and distribute diagrams customized for each event through All-Seated
  • Input event details for setup, deliveries, vendors, run-of-show and other logistics into Tripleseat system management database
  • Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & catering captains
  • Attend Weekly BEO Meetings
  • Assist and oversee day of event setup and logistics with Event Captain, CSM, Event Sales Manager and Director of Events
What we offer
What we offer
  • An opportunity to work with a fun team that feels more like a family
  • Workplace cafeteria
  • 401k plans (With matching after 1 year)
  • Health insurance (medical, vision, dental, life and even IVF services included)
  • Paid time off for full time team members
  • Pet insurance
  • Team member rewards program
  • Discounted movie tickets and Broadway shows
  • Zip Car & gym discounts
  • Friends & family hotel discounts
  • Fulltime
Read More
Arrow Right

Senior Events Service Manager

The Senior Events Service Manager at Grandlife Hotels executes all contracted ev...
Location
Location
United States , New York
Salary
Salary:
95000.00 - 105000.00 USD / Year
roxyhotelnyc.com Logo
The Roxy Hotel New York
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high level of energy and passion for service, people and quality
  • Ability to work effectively under time constraints and deadlines
  • Able to work evenings and weekends/holidays as required
  • Experience with conference, meeting and production management
  • Excellent management, supervisory, and customer service skills
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Tripleseat, Micros and All-seated a plus
Job Responsibility
Job Responsibility
  • Strong knowledge of various service styles and techniques. Ability to lead service staff in execution
  • Ensure all events maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows
  • Coordinate and assist the Director of Events and Event Sales Manager with all catered events, to include meetings, receptions, press junkets, screenings etc
  • Attend walk-throughs with the Director of Catering and client pre-contract and confirmation, in the event of setup or production questions – as needed
  • Facilitate walk-throughs with clients that pertain to event setup, production and details post contract confirmation
  • Create and distribute diagrams customized for each event through All-Seated
  • Input event details for setup, deliveries, vendors, run-of-show and other logistics into Tripleseat system management database
  • Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & catering captains
  • Attend Weekly BEO Meetings
  • Assist and oversee day of event setup and logistics with Event Captain, CSM, Event Sales Manager and Director of Events
What we offer
What we offer
  • An opportunity to work with a fun team that feels more like a family
  • Workplace cafeteria
  • 401k plans (With matching after 1 year)
  • Health insurance (medical, vision, dental, life and even IVF services included)
  • Paid time off for full time team members
  • Pet insurance
  • Team member rewards program
  • Discounted movie tickets and Broadway shows
  • Zip Car & gym discounts
  • Friends & family hotel discounts
  • Fulltime
Read More
Arrow Right

Director of Catering

The Director Of Catering Is Responsible For Leading And Managing All Catering An...
Location
Location
United States , Lafayette, Louisiana
Salary
Salary:
Not provided
blueskyhospitalitysolutions.com Logo
Blue Sky Hospitality Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree In Hospitality Management, Business Administration, Or Related Field Preferred
  • Minimum 5 Years Of Progressive Experience In Catering Sales, Conference Services, Or Banquet Management (Hilton Brand Or Full-Service Hotel Experience Strongly Preferred)
  • Proven Track Record Of Achieving Catering Revenue Goals
  • Strong Leadership, Organizational, And Communication Skills
  • Ability To Multitask In A Fast-Paced Environment And Manage Multiple Events Simultaneously
  • Proficiency In Hotel Sales Systems (Delphi, CI/TY, Or Similar) And Microsoft Office Suite
  • Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays As Needed
  • Frequent Standing, Walking, And Movement Between Meeting/Event Spaces
  • May Occasionally Lift Up To 25 Lbs.
Job Responsibility
Job Responsibility
  • Develop, Negotiate, And Close Catering Contracts To Achieve And Exceed Revenue Goals
  • Actively Solicit And Secure New Catering Business Through Networking, Prospecting, And Relationship-Building
  • Work Closely With The Sales And Revenue Teams To Maximize Catering And Banquet Space Utilization
  • Monitor Market Trends And Competitor Offerings To Adjust Sales Strategies
  • Partner With Clients To Understand Event Requirements And Create Customized Proposals
  • Ensure All Details Of Catering Contracts Are Communicated Clearly To The Banquet, Culinary, And Operations Teams
  • Oversee Banquet Event Orders (BEOs) And Conduct Pre- And Post-Event Meetings With Clients And Staff
  • Ensure Events Are Executed With Excellence, Meeting Hilton Brand Standards
  • Lead, Train, And Motivate The Catering Team To Deliver Outstanding Service And Meet Revenue Goals
  • Collaborate With The Banquet And Culinary Departments To Ensure Seamless Operations
What we offer
What we offer
  • Competitive Salary And Performance-Based Incentives
  • Health, Dental, Vision, And Life Insurance
  • Paid Time Off And Hilton Team Member Travel Program
  • Career Growth And Professional Development Opportunities Within Hilton Hotels.
  • Fulltime
Read More
Arrow Right

Director Of Catering

The Director Of Catering Is Responsible For Leading And Managing All Catering An...
Location
Location
United States , Lafayette, Louisiana
Salary
Salary:
Not provided
blueskyhospitalitysolutions.com Logo
Blue Sky Hospitality Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree In Hospitality Management, Business Administration, Or Related Field Preferred
  • Minimum 5 Years Of Progressive Experience In Catering Sales, Conference Services, Or Banquet Management (Hilton Brand Or Full-Service Hotel Experience Strongly Preferred)
  • Proven Track Record Of Achieving Catering Revenue Goals
  • Strong Leadership, Organizational, And Communication Skills
  • Ability To Multitask In A Fast-Paced Environment And Manage Multiple Events Simultaneously
  • Proficiency In Hotel Sales Systems (Delphi, CI/TY, Or Similar) And Microsoft Office Suite
  • Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays As Needed
  • Frequent Standing, Walking, And Movement Between Meeting/Event Spaces
  • May Occasionally Lift Up To 25 Lbs.
Job Responsibility
Job Responsibility
  • Develop, Negotiate, And Close Catering Contracts To Achieve And Exceed Revenue Goals
  • Actively Solicit And Secure New Catering Business Through Networking, Prospecting, And Relationship-Building
  • Work Closely With The Sales And Revenue Teams To Maximize Catering And Banquet Space Utilization
  • Monitor Market Trends And Competitor Offerings To Adjust Sales Strategies
  • Partner With Clients To Understand Event Requirements And Create Customized Proposals
  • Ensure All Details Of Catering Contracts Are Communicated Clearly To The Banquet, Culinary, And Operations Teams
  • Oversee Banquet Event Orders (BEOs) And Conduct Pre- And Post-Event Meetings With Clients And Staff
  • Ensure Events Are Executed With Excellence, Meeting Hilton Brand Standards
  • Lead, Train, And Motivate The Catering Team To Deliver Outstanding Service And Meet Revenue Goals
  • Collaborate With The Banquet And Culinary Departments To Ensure Seamless Operations
What we offer
What we offer
  • Competitive Salary And Performance-Based Incentives
  • Health, Dental, Vision, And Life Insurance
  • Paid Time Off And Hilton Team Member Travel Program
  • Career Growth And Professional Development Opportunities Within Hilton Hotels.
  • Fulltime
Read More
Arrow Right
New

Director of Catering

Oversee all aspects of a profit and service driven catering department while per...
Location
Location
Tunisia , Tunis
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College education preferred
  • 6 Years experience as a Catering or Conference Services Manager in a full service resort or hotel, 3 of which at the Assistant Director level (or higher) handling weddings and the social market
  • Excellent reading, writing & oral proficiency in the English language
  • Proven interpersonal skills with a track record of successful client interactions
  • Coaching and People Development Skills
  • Good organizational skills
  • Attention to detail
  • Ability to multitask
  • Ability to work long and irregular hours, weekends, and evenings
  • Able to negotiate, organize, delegate & work under pressure
Job Responsibility
Job Responsibility
  • Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants
  • Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment
  • Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event
  • Supervise the execution of banquet events
  • Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
  • Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments
  • Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits
  • Conduct performance evaluations and mentor for Assistant Director of Catering, Catering Sales Managers and Administrative Assistant
  • Respond according to the crisis management plan to any resort emergency or safety situation
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Conference Services Manager

The Four Seasons Hotel and Residences New Orleans is seeking candidates to join ...
Location
Location
United States of America , New Orleans
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of management experience within Catering or Conference Services is required
  • Bachelors Degree in Sales and Marketing, Business or similar discipline preferred
  • Salesforces/Delphi experience preferred
  • Proficiency in Microsoft Office Suite
  • Attention to detail
  • Display exception negotiation and upselling skills
  • Ability to organize and to proficiently read, write and communicate in English
  • Have basic knowledge in technology including audio and visual equipment.
Job Responsibility
Job Responsibility
  • Sell and service group and catering events for the hotel
  • Work cohesively with the Banquet and Food & Beverage team to deliver seamless service
  • Drive revenue and exceed goals through upsells in Banquets food& beverage and Spa revenues to assigned groups
  • Forecast food & beverage events from assigned groups
  • Provide excellent customer service and exceed customer expectations
  • Manage and lead follow up on rooms and food & beverage attrition
  • Build and maintain a strong relationship with clients, understanding their needs and working with them through execution of their event
  • Manage all aspects of events, including the room setup, catering, and other special requests
  • Work closely with all departments to ensure seamless service delivery
  • Oversee the execution of event, troubleshooting any issues that may arise
What we offer
What we offer
  • Comprehensive learning and development programs to help you elevate your craft
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
  • Paid Time Off & 9 Paid Holidays, including Mardi Gras
  • 401(k) Retirement Plan including Employer Matching Program
  • Exclusive discount and travel programs with Four Seasons worldwide
  • Complimentary Employee Meals prepared by our Banquets culinary team
  • Discounted parking near the hotel.
  • Fulltime
Read More
Arrow Right
New

Director of Events

Responsible for the management of all aspects of the Catering and Conference dep...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in event management or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in event management or related professional area
Job Responsibility
Job Responsibility
  • Management of all aspects of the Catering and Conference departments in accordance with company and brand standards
  • Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards
  • Leading Conference and Catering Teams
  • Managing Conference and Catering Operations
  • Ensuring Exceptional Customer Service
  • Supporting and Coordinating with the Sales and Marketing Function
  • Conducting Human Resources Activities
  • Fulltime
Read More
Arrow Right