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This is an exciting opportunity to be part of a dynamic team with the Four Seasons Hotel and Residences Fort Lauderdale.
Job Responsibility:
Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event
Maintain an active trace/follow-up system
Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
Supervise the execution of banquet events
Review all function space with banquet manager and when necessary, head house attendant
Ensure satisfaction of client at the outset of all events
Plan and/or attend and/or participate in meetings with hotel staff and clients
Actively solicit new business and respond to inquiries with the intention of confirming profitable corporate/social events business and achieving Quarterly Sales Goals
Maintain an active trace/follow-up system on all inquiries and personal sales calls
Assist in developing and executing projects for assigned market areas to increase catering activity, volume, and profit
Be fully versed in the facilities and capabilities of the hotels competitive set
Maintain a visible presence in the community through involvement with Industry associations
Requirements:
Requires 2-3 years of related hotel catering & conference services experience
Previous leadership experience in a luxury hotel setting
Education: College degree preferred or similar experience
Requires reading, writing and oral proficiency in the English language
Proven interpersonal skills with a track record of successful client interactions
Good organizational skills
Ability to multitask
Attention to detail
High level of creativity
Ability to work long and irregular hours, weekends, and evenings
Able to negotiate, organize, delegate & work under pressure
Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location
What we offer:
Dynamic Employee Culture where you are encouraged to be your true self
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, 401k Retirement Plan, and much more)
Excellent and ongoing Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts