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Catering & Conference Services Manager

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Four Seasons

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Location:
Singapore , Singapore

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role presents a dynamic and rewarding opportunity for a Catering & Conference Services Manager to drive success in a luxury hotel. We welcome applications from individuals with the vision and expertise to enhance and refine our offerings. The Catering and Conference Services Department plays a vital role in driving business and revenue for the hotel. This team is responsible for coordinating a wide range of events - from intimate gatherings and corporate meetings to large-scale conferences and banquet. The incumbent supports this goal through relationship building, account management, sales execution, and event servicing for both catering corporate and social clients. Proactively drive new and repeat business through strategic prospecting, site inspections, and meaningful client engagement. Working closely with the sales and operations teams, you will ensure seamless, high-quality event execution while maximising revenue per available function space and aligning all activities with overall business objectives.

Job Responsibility:

  • Oversee a corporate catering portfolio, managing all sales stages from enquiry to contract finalisation
  • Drive revenue growth through targeted sales strategies and proactive client engagement
  • Cultivate new business opportunities while strengthening and expanding existing client relationships
  • Ensure timely response to enquiries, conduct site inspections, and deliver engaging client interactions
  • Identify and capitalise on upselling opportunities to maximise account profitability
  • Manage and track leads meticulously to maintain prompt follow-up and exceptional service standards
  • Partner with operations teams to guarantee flawless event execution and exceptional group experiences, enhancing client satisfaction
  • Maintain clear, proactive communication with hotel departments on VIP arrivals and special event requirements
  • Monitor sales performance, support forecasting and budgeting, and contribute towards achieving revenue targets

Requirements:

  • Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field
  • Minimum 4–5 years of experience in hotel sales, preferably 1 year in a similar capacity with a luxury brand
  • A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector
  • Exceptional communication, negotiation, and interpersonal skills, with the ability to engage key decision-makers effectively
  • Effective organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner
  • Strong understanding of corporate catering requirements and event workflows
  • Ability to work independently and collaboratively is key
What we offer:
  • A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence
  • Career growth opportunities
  • A strong, unique culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (subject to availability), with discounted meals
  • Paid holidays/vacation
  • Dental, medical, and life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in a dedicated employee restaurant

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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