Catering & Conference Services Manager Job at Four Seasons (Singapore)

Catering & Conference Services Sales Manager

The Catering & Conference Services Sales Manager is responsible for planning and...

Location

United States of America , New York

Salary:

85000.00 - 90000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2 years of hotel catering and conference services experience, preferably in a luxury hotel or resort
Previous leadership experience
Ability to negotiate, organize, and delegate well
College degree preferred within hospitality management or similar
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests

Job Responsibility

Coordinate all requirements for various conference groups booked by the Sales and Catering Departments
Coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues
Ensure satisfaction of client at the outset of all events
Enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensure successful execution of groups, beyond the clients’ satisfaction
Collaborate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Catering and Conference Services Manager - Corporate

Under the general guidelines of the Director of CCS or any other authorized by t...

Location

Qatar , Doha

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Customer Service Management, or related field
MBA or relevant master's degree preferred
3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics
Strong leadership skills with the ability to motivate and develop high-performing teams
Outstanding communication and presentation skills
Ability to work effectively in a fast-paced, dynamic environment
Fluency in English
Arabic language skills are highly desirable

Job Responsibility

Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts
sign for the hotel and obtain customer signature to close the transaction
Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis

Fulltime

Catering and Conference Services Manager

Four Seasons Resort Langkawi is looking for Catering Events Manager. Ideal candi...

Location

Malaysia , Langkawi

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Hospitality, Business, or related field preferred, but equivalent experience will be considered
Excellent communication and presentation skills, with the ability to conduct professional property tours for clients and meeting planners
Strong understanding of space utilization and revenue management principles to optimize event bookings
Proven experience in hotel sales, catering sales, or event coordination, preferably in a hospitality or luxury setting

Job Responsibility

Able to coordinate sales and catering efforts to ensure optimal use of function space and maximize revenue opportunities
Able to possess strong negotiation skills to secure agreements that maximize revenue and profit while fulfilling client needs
The ability to conduct tours of the property with meeting planner and potential clients
Able to excel at finalizing bookings and leveraging up-selling opportunities across all revenue-generating areas
Responsible for handling all conventions, incentives, meetings, leisure groups, and weddings

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
5 days work week

Fulltime

Catering and Conference Services Manager

We currently have an opportunity for an experienced Catering and Conference Serv...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Luxury hotel Sales & Events experience (minimum three years)
Excellent Italian and English communications skills (verbal and written)
Positive attitude and effective interpersonal skills, time management and organization abilities
Proficiency in Microsoft Office software: Word, Excel, Power Point, Publisher
Knowledge of Salesforce and Opera is preferred
You must possess the legal right to work in Italy and have fluency in English and Italian

Job Responsibility

Negotiate with clients through the use of creative and attractive menu presentations and event proposals
Coordinate with the Sales Department to insure proper utilization of function space
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication
Supervise the execution of banquet events
Plan and/or attend and/or participate in meetings with hotel staff and clients
Make timely and impromptu decisions
Find solutions to the inevitable challenges and glitches that arise while groups are on property
Maintain knowledge of hotel facilities, capacities and dimensions of meeting space
Assist with all guest inquires within catering department
Mentor and develop Administrative staff

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Assistant Director of Catering & Conference Services

The Catering Sales Manager is responsible for contracting and closing local cate...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required.

Job Responsibility

Manages sales efforts for the hotel including local corporate and social catering.
Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
Responds to incoming catering opportunities for the hotel.
Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Designs, develops and sells creative catered events.
Maximizes revenue by up-selling packages and creative food and beverage.
Manages catering sales revenue and operation budgets, and provides forecasting reports.

Fulltime

Director of Catering & Conference Services

The Director of Catering & Conference Services oversees the planning and executi...

Location

United States of America , Lana'i city

Salary:

100000.00 - 115000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required
Hawaii Driver’s Abstract is required for this role
Ability to stand for extended periods, lift up to 40lbs, and push/pull as needed during shifts
Three years or more experience in a leadership position within Conferences Services

Job Responsibility

Oversee the planning and execution of all social and group events, serving as the primary liaison between clients and hotel departments
Ensure all contractual requirements are met
Guide planners through the event process
Deliver seamless experiences that achieve high levels of client satisfaction
Lead all aspects of team management
Oversee financial performance through labor management, budgeting, forecasting, cost controls, inventory oversight, and contractor invoice reconciliation
Maintain a visible leadership presence
Build strong client and guest relationships
Negotiate contracts, menus, and event proposals
Develop and uphold departmental standards

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

Conference Services Manager

Coordinates all requirements for various conference groups booked by the Sales D...

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College Education preferred
2-3 years previous catering and/or banquet assistant manager/captain experience
Excellent reading, writing and oral proficiency in the English language
High level of creativity
Attention to detail
Ability to handle multiple tasks and make decisions in a fast paced client driven environment
Ability to work long and irregular hours, weekends and evenings
Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet
Basic knowledge of audio-visual equipment and Internet technology – helpful

Job Responsibility

Coordinates all requirements for various conference groups booked by the Sales Department
Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensures successful execution of group and client satisfaction
Negotiate with clients through the use of creative and attractive menu presentations and event proposals
Conduct property tours and entertain planners of meetings, social events, and weddings
Plan and/or attend and/or participate in meetings with hotel staff and clients
Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling
Supervise the execution of banquet events

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta and/or Parking

Fulltime

Conference Services Manager

The Conference Services Manager will be responsible for servicing groups and nur...

Location

United States

Salary:

69000.00 - 71000.00 USD / Year

Marriott Bonvoy

Expiration Date

July 07, 2026

Requirements

Previous Event Management experience of 2+ years with Marriott experience is preferred.
Flexible and long hours sometimes required
Must be able to lift and/or carry up to 50 pounds
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist, push and pull, stoop, and kneel
Must possess excellent communication, follow-up, and organizational skills
Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals
Must be proactive and have a creative, positive, and focused approach
Understand the mission, vision, and goals of the hotel

Job Responsibility

Oversee all aspects of meetings, conventions, group activities, and related logistics to ensure successful event execution and client satisfaction
Execute and support the operational aspects of business booked
Be main point of contact for clients throughout the pre-planning phase and onsite at the time of the event
Build and maintain strong relationships with key accounts, vendors, local influencers, and clients to drive catering business growth
Create and present promotional, up-sell, and enhancement strategies to address need periods, maximize event bookings, and drive revenue
Maintain accurate, organized, and up-to-date files, develop customer profiles, and manage trace systems for superior service and follow-up
Prepare resumes, Banquet Event Orders (BEOs), and lead pre-conference and staff meetings, ensuring all event requirements are clearly communicated
Carry out supervisory responsibilities, foster teamwork, and promote a professional, courteous, and ethical work environment across departments
Maintain knowledge of and comply with departmental policies, service procedures, brand standards,4 Keys service standards, and safety and security procedures
Perform all additional duties as assigned by management

Fulltime

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Catering & Conference Services Manager

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