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Catering Assistant

United Kingdom, Dunstable 10.67 - 12.71 GBP / Hour · Job Posted April 23, 2026
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Job Description

We're on the lookout for enthusiastic Catering Assistant’s to join our busy, successful catering team at Whipsnade Zoo on a flexible, zero-hour basis. As a member of the front of house team, you will be part of a hard-working, friendly group who all have the same goal – to deliver exceptional customer service to our visitors. This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front of house operation standards onsite is expected whereby you will be welcoming guests, serving food & drinks, operating the till system and preparing coffees to a high standard. In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.

Job Responsibility

  • Basic food production & preparation
  • Customer service
  • Supporting the overall catering operations
  • Compliance with Health and Food Safety regulations
  • Welcoming guests
  • Serving food & drinks
  • Operating the till system
  • Preparing coffees to a high standard

Requirements

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate exceptional timekeeping and reliability
  • Have a safety-first mindset
  • Experienced in hospitality, catering, or customer service (desirable)

Nice to have

Experienced in hospitality, catering, or customer service

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