Catering Assistant Job at Supermacs (Fermoy, Co. Cork)

Job Description

Supermac's Fermoy currently requires full-time and part-time Catering Assistants. Candidates must be flexible with their working hours. The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John's, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit. Work Environment: Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

Job Responsibility

Treating our customers to warm and friendly service every time they visit the site
Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time
Working as part of a team, treating all staff and management respectfully, in all areas as required
Following company guidelines/training in all aspects of food preparation, production, and storage
At all times, portraying a professional image, both on and off the premises
Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant
In relation to cash handling, ensure correct procedures are followed as directed by management
Ensuring uniform and personal appearance complying with company guidelines
Flexibility to work in all areas of the site as requested by the Manager
Constantly putting the customer first, whether first thing in the morning or last thing at night
Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager
Keep lobby area and customer toilets clean and tidy at all times

Requirements

Deliver great Customer Service on every shift
Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
Have incredibly high standards
Love to work in a team
Flexibility to work in all areas of the restaurant
Good outgoing personality
Enjoy dealing with the public
Fully availability to work weekdays and weekends
Legal right to work in Ireland

What we offer

Competitive rate of pay
Subsidised Meals on shift
Team incentives
A flexible working environment
A career, not just a job!
A company in growth with a clear vision, amazing culture & great people

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