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Supermac's Fermoy currently requires full-time Catering Assistants. Candidates must be flexible with their working hours. JOB PURPOSE: The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John's, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.
Job Responsibility:
Treating our customers to warm and friendly service every time they visit the site
Working in all areas to comply with company standards, adhering to safety/quality aspects
Working as part of a team, treating all staff and management respectfully
Following company guidelines/training in all aspects of food preparation, production, and storage
Portraying a professional image at all times
Working with management to increase customer numbers and revenue
Ensuring correct cash handling procedures
Ensuring uniform and personal appearance complying with company guidelines
Flexibility to work in all areas as requested
Constantly putting the customer first
Handling complaints and incidents effectively
Keeping lobby area and customer toilets clean and tidy
Requirements:
Deliver great Customer Service on every shift
Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
Have incredibly high standards
Love to work in a team
Flexibility to work in all areas of the restaurant
Nice to have:
good outgoing personality
enjoy dealing with the public
fully available to work weekdays and weekends
What we offer:
Competitive rate of pay
Subsidised Meals on shift
Team incentives
A flexible working environment
A career, not just a job!
A company in growth with a clear vision, amazing culture & great people