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We have an exciting opportunity for Full-Time staff to join the team of Supermac's in The Kinnegad Plaza. The Catering Assistant provides ongoing support to the Management Team to ensure Supermac’s, Papa John's, SuperSubs, Mac’s Deli, and Bewley’s Barista & Spar customers receive the best quality, service, and cleanliness each time they visit the store. The Catering Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is the responsibility of the team member to carry out his/her duties in compliance with the training received, and the standards set in the Employee Handbook. The purpose of the role is to serve all customer, regardless of what area they visit, in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in cooking, serving, cleaning, and ensuring a great visit for every customer every time.
Job Responsibility:
Treating our customers to warm and friendly service each and every time they visit the site
Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time
Working as part of a team, in all areas as required, treating all staff and management with respect
Following company guidelines/training in all aspects of food preparation, production, and storage
At all times, portraying a professional image, both on and off the premises
Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant
About cash handling, ensure correct procedures are followed as directed by management
Ensuring uniform and personal appearance complying with company guidelines
Flexibility to work in all areas of the site as requested by the Manager
Constantly putting the customer first, whether first thing in the morning or last thing at night
Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager
Keep lobby area and customer toilets clean and tidy at all times
Requirements:
Deliver great Customer Service on every shift
Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
Have incredibly high standards
Love to work in a team
Flexibility to work in all areas of the restaurant
Only candidates currently living in Ireland and allowed to work here will be considered
What we offer:
Competitive rate of pay
Subsidised Meals on shift
Team incentives
A flexible working environment
A career, not just a job!
A company in growth with a clear vision, amazing culture & great people