Catering and Conference Services Manager Job at Four Seasons (Milano)

Senior Events Service Manager

The Senior Events Service Manager at Grandlife Hotels executes all contracted ev...

Location

United States , New York

Salary:

95000.00 - 105000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

A high level of energy and passion for service, people and quality
Ability to work effectively under time constraints and deadlines
Able to work evenings and weekends/holidays as required
Experience with conference, meeting and production management
Excellent management, supervisory, and customer service skills
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Tripleseat, Micros and All-seated a plus

Job Responsibility

Strong knowledge of various service styles and techniques. Ability to lead service staff in execution
Ensure all events maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows
Coordinate and assist the Director of Events and Event Sales Manager with all catered events, to include meetings, receptions, press junkets, screenings etc
Attend walk-throughs with the Director of Catering and client pre-contract and confirmation, in the event of setup or production questions – as needed
Facilitate walk-throughs with clients that pertain to event setup, production and details post contract confirmation
Create and distribute diagrams customized for each event through All-Seated
Input event details for setup, deliveries, vendors, run-of-show and other logistics into Tripleseat system management database
Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & catering captains
Attend Weekly BEO Meetings
Assist and oversee day of event setup and logistics with Event Captain, CSM, Event Sales Manager and Director of Events

What we offer

An opportunity to work with a fun team that feels more like a family
Workplace cafeteria
401k plans (With matching after 1 year)
Health insurance (medical, vision, dental, life and even IVF services included)
Paid time off for full time team members
Pet insurance
Team member rewards program
Discounted movie tickets and Broadway shows
Zip Car & gym discounts
Friends & family hotel discounts

Fulltime

Senior Events Service Manager

The Senior Events Service Manager at Grandlife Hotels executes all contracted ev...

Location

United States , New York

Salary:

95000.00 - 105000.00 USD / Year

The Roxy Hotel New York

Expiration Date

Until further notice

Requirements

A high level of energy and passion for service, people and quality
Ability to work effectively under time constraints and deadlines
Able to work evenings and weekends/holidays as required
Experience with conference, meeting and production management
Excellent management, supervisory, and customer service skills
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Tripleseat, Micros and All-seated a plus

Job Responsibility

Strong knowledge of various service styles and techniques. Ability to lead service staff in execution
Ensure all events maintain a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows
Coordinate and assist the Director of Events and Event Sales Manager with all catered events, to include meetings, receptions, press junkets, screenings etc
Attend walk-throughs with the Director of Catering and client pre-contract and confirmation, in the event of setup or production questions – as needed
Facilitate walk-throughs with clients that pertain to event setup, production and details post contract confirmation
Create and distribute diagrams customized for each event through All-Seated
Input event details for setup, deliveries, vendors, run-of-show and other logistics into Tripleseat system management database
Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & catering captains
Attend Weekly BEO Meetings
Assist and oversee day of event setup and logistics with Event Captain, CSM, Event Sales Manager and Director of Events

What we offer

An opportunity to work with a fun team that feels more like a family
Workplace cafeteria
401k plans (With matching after 1 year)
Health insurance (medical, vision, dental, life and even IVF services included)
Paid time off for full time team members
Pet insurance
Team member rewards program
Discounted movie tickets and Broadway shows
Zip Car & gym discounts
Friends & family hotel discounts

Fulltime

Area Catering Sales Manager

The Area Catering Sales Manager is responsible for leading catering sales to max...

Location

United States , Princeton

Salary:

69000.00 - 124775.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
bachelor’s degree preferred
Minimum 5 years’ experience in catering sales, hospitality or related field
Proven track record of meeting or exceeding sales goals
Strong communication, negotiation, and organizational skills
Proficiency in Microsoft Office, Delphi, Opera, and other PMS systems
Ability to work under pressure and manage multiple priorities
Professional appearance and demeanor
strong attention to detail
General financial acumen and ability to develop budgets and forecasts

Job Responsibility

Manage catering sales to achieve revenue goals for dual properties
Qualify sales opportunities through inquiries/prospecting to maximize revenue
Contract creation to include client contact info, program name, authorized signer, merge contract in Delphi, build payment schedule
Follow-up with all clients to secure contracts and ensure customer satisfaction
Conduct property site inspections and present venue features and benefits to prospective clients
Monitor market trends and competitor offerings
recommend strategies to maintain a competitive edge
Develop and train team members to enhance sales effectiveness and customer service
Develop and implement strategic sales plans to grow catering business through prospecting, marketing campaigns, and networking for Chauncey Hotel and Conference Center and Adventure Aquarium
Verify that all files are created and all bookings are turned definite in a timely manner

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Conference and Events Manager

We’re looking for an experienced and highly organised Conference & Events Manage...

Location

United Kingdom , Wrea Green

Salary:

30000.00 GBP / Year

Mill Farm Sports Village

Expiration Date

Until further notice

Requirements

Experienced in managing food, beverage, and events in a hotel setting
Highly organised with excellent time management skills
A confident communicator and team leader
IT-savvy and quick to learn new systems
Flexible, enthusiastic, and a true team player

Job Responsibility

Planning and managing the operational delivery of all events, including weddings, conferences, and banquets
Coordinating room layouts, catering, equipment, and staffing for each function
Managing banqueting bars, including stock control, ordering, and compliance with licensing laws
Ensuring health & safety standards are maintained across all event operations
Supervising and scheduling the events and banqueting team
Liaising with kitchen and front-of-house teams to ensure smooth service
Monitoring event timelines and resolving any operational issues promptly
Identifying opportunities to improve efficiency and service quality

What we offer

Competitive pay and benefits
Opportunities for career development

Fulltime

Hospitality Associate

We are offering a short term contract employment opportunity for a Hospitality A...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in Hospitality or a related field
Proficient in hiring processes and vendor management
Familiarity with property and configuration management
Ability to provide catering services, including planning and execution
Strong written communication skills for clear and effective correspondence
Capability to manage daily schedules, ensuring smooth transitions and minimal disruption
Experience in managing and preparing conference rooms for various events
Knowledge of creating and managing employee perks to enhance workplace satisfaction
Strong problem-solving skills and the ability to think on your feet
Excellent interpersonal skills with an emphasis on customer service

Job Responsibility

Organizing and setting up conference rooms with necessary audio/visual equipment and furniture as per the daily schedule
Ensuring proper clean-up of conference rooms post-use, including returning any property to vendors if required
Maintaining cleanliness and order in kitchen and catering areas
Keeping track of catering supplies and managing inventory effectively
Balancing multiple projects and deadlines, with the ability to prioritize work as needed
Communicating effectively and professionally, both verbally and in writing

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Conference Operations Specialist

The Conference Operations Specialist is a full-time role based in Cluj-Napoca. Y...

Location

Romania , Cluj-Napoca

Salary:

Not provided

MDPI

Expiration Date

Until further notice

Requirements

A bachelor's degree or above in any subject, preferably in Tourism & Hospitality, Hotel or Event management
Experience in conference industry is preferred
Highly adaptable and fast learner, with the ability to perform effectively in fast-paced, dynamic, and high-pressure environments
Possess strong communication and coordination skills, with a passion for customer service and a proactive approach to understanding and meeting participants and stakeholders needs
Strong problem-solving skills, with the ability to respond to emergencies promptly and effectively
Proficient in Microsoft 365
Excellent online call etiquette and written communication skills
Proven ability to work well in a team but also initiative to work on your own
Willing and able to travel internationally when required

Job Responsibility

Pre-conference preparation & on-site delivery: Independently manage pre-conference preparation and ensure smooth and seamless on-site execution
Venue coordination: Oversee site selection, sourcing of accommodation, contract negotiation, and timely arrangement of catering and refreshments
Logistic coordination: Manage end-to-end logistical operations including procurement of required materials and transportation of conference-related items. Coordinate itineraries, accommodation, transfers, and other related arrangements
Event Setup: Ensure venue setup is completed on time and in full compliance with event specifications and requirements
On-site event delivery: Oversee and execute all aspects of the on-site conference, ensuring smooth operation in alignment with the event agenda
Participant experience management: and other customer service needs to ensure smooth and positive experience for all participants
Problem-solving & Participant support: Effectively manage on-site emergencies and promptly resolve participant inquiries, concerns, and complaints if any
Budget management: Oversee budget allocation to ensure optimal utilization of resources and identify opportunities for cost savings. Manage venue-related expense approvals with clear, standardized procedures to ensure cost control and compliance
Post-conference management: Independently oversee all post-conference tasks and processes to ensure thorough wrap-up, accurate reporting, and complete documentation
On-site venue teardown: Ensure all conference materials and setup equipment are removed and packed in an organized and timely manner

Fulltime

Director of Catering

The Director Of Catering Is Responsible For Leading And Managing All Catering An...

Location

United States , Lafayette, Louisiana

Salary:

Not provided

Blue Sky Hospitality Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s Degree In Hospitality Management, Business Administration, Or Related Field Preferred
Minimum 5 Years Of Progressive Experience In Catering Sales, Conference Services, Or Banquet Management (Hilton Brand Or Full-Service Hotel Experience Strongly Preferred)
Proven Track Record Of Achieving Catering Revenue Goals
Strong Leadership, Organizational, And Communication Skills
Ability To Multitask In A Fast-Paced Environment And Manage Multiple Events Simultaneously
Proficiency In Hotel Sales Systems (Delphi, CI/TY, Or Similar) And Microsoft Office Suite
Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays As Needed
Frequent Standing, Walking, And Movement Between Meeting/Event Spaces
May Occasionally Lift Up To 25 Lbs.

Job Responsibility

Develop, Negotiate, And Close Catering Contracts To Achieve And Exceed Revenue Goals
Actively Solicit And Secure New Catering Business Through Networking, Prospecting, And Relationship-Building
Work Closely With The Sales And Revenue Teams To Maximize Catering And Banquet Space Utilization
Monitor Market Trends And Competitor Offerings To Adjust Sales Strategies
Partner With Clients To Understand Event Requirements And Create Customized Proposals
Ensure All Details Of Catering Contracts Are Communicated Clearly To The Banquet, Culinary, And Operations Teams
Oversee Banquet Event Orders (BEOs) And Conduct Pre- And Post-Event Meetings With Clients And Staff
Ensure Events Are Executed With Excellence, Meeting Hilton Brand Standards
Lead, Train, And Motivate The Catering Team To Deliver Outstanding Service And Meet Revenue Goals
Collaborate With The Banquet And Culinary Departments To Ensure Seamless Operations

What we offer

Competitive Salary And Performance-Based Incentives
Health, Dental, Vision, And Life Insurance
Paid Time Off And Hilton Team Member Travel Program
Career Growth And Professional Development Opportunities Within Hilton Hotels.

Fulltime

Senior Catering and Conference Services Manager

As a Senior Catering & Conference Services Manager at the Four Seasons Resort Wh...

Location

Canada , Whistler

Salary:

75000.00 - 85000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum three years of experience in catering, conference services, event planning, or hospitality management in a full service resort or hotel required
Strong organizational, communication, and client-relationship skills
High level of creativity and innovative thinking
Ability to multitask, prioritize, and manage complex event details
Proficiency with sales and catering systems preferred
Proficient computer skills
Demonstrated coaching and people development skills
Ability to work flexible hours, including some evenings, weekends, and event-related schedules

Job Responsibility

Maintain detailed knowledge of hotel facilities, meeting spaces, departmental operations, and the competitive market
Serve as the primary liaison between clients and the hotel, coordinating all needs including guest rooms, catering, events, audiovisual services, transportation, and off-site recommendations
Ensure compliance with group sales contract policies, including deposits, cut-off dates, attrition, rooming lists, and billing instructions
Maximize revenue by finalizing bookings, upselling services, and partnering with the sales team to ensure optimal function space utilization
Respond to catering inquiries and provide timely follow-up
Conduct property tours and comfortably host clients and meeting planners
Prepare accurate and timely event documentation such as proposals, contracts, Banquet Event Orders (BEOs), diagrams, resumes, and all Golden Sales and Catering system inputs
Communicate group needs to all relevant departments, including amenities, arrival/departure schedules, deliveries, and special meal requirements
Participate in hotel staff meetings and pre-convention meetings with groups
Supervise banquet event execution, ensuring exceptional service delivery and strong client relationships

What we offer

Housing Allowance
Use of the Fitness Facility
Medical, Dental and Sick leave coverage
Employee Travel Program
complimentary and reduced rates at other Four Seasons Properties
Excellent Training and Development opportunities
Complimentary meal per shift in our employee dining room
Employee Recognition Programs
Dry Cleaning Services

Fulltime

Catering and Conference Services Manager

Four Seasons

Location:
Italy , Milano

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 20, 2026

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